Prime Location
Located near Village Market and Two Rivers Mall, the hotel offers easy access to shopping, dining, and entertainment in Nairobi.
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Nairobi, KE
Trademark Hotel, a Member of Design Hotels
The Village Market Limuru Road
4 stars · Guest score 8.1/10
About this hotel
Luxurious Accommodation Trademark Hotel, located in Nairobi, offers air-conditioned guestrooms with modern amenities including a flat-screen TV, safety deposit box, and free toiletries in private bathrooms. Dining Experience Indulge in a daily continental breakfast and savor African and local cuisines at the Harvest Restaurant. Convenience and Accessibility Benefit from free luggage storage, a 24-hour front desk fluent in English and Swahili, and proximity to Village Market and Two Rivers Mall. Airport shuttle services are available upon request for a seamless travel experience. Experience comfort and convenience at Trademark Hotel - book your stay now!
Highlights
Exceptional Service
Enjoy 24-hour front desk support with multilingual staff and convenient luggage storage for a seamless stay.
Unique Amenities and Dining
Relax in air-conditioned rooms with modern amenities and indulge in African and local cuisines at the Harvest Restaurant.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Heated pool
- Rooftop pool
All 114 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Bowling
- Babysitting/child services
- Billiards
- Darts
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- ATM/cash machine on site
- Toilet with grab rails
- Indoor play area
- Lower bathroom sink
- Kids' club
- Emergency cord in bathroom
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Hair Salon Services
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Bike tours
- Live music/performance
- Aerobics
Check-in & checkout
- Check-in
- 02:00 PM – 04:30 PM
- Check-out
- 11:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Cleanliness was mentioned positively, highlighting the overall cleanliness of the hotel.
- Service8.8
Staff at reception and room service received positive comments, though restaurant service was noted to need improvement.
- Location9.2
Location inside Village Market was praised as excellent, making it a strong point for the hotel.
- Room Quality7.7
Room quality was criticized due to issues like small size, strange layouts, and lack of privacy.
- Amenities7.7
Amenities were noted as lacking, especially the absence of a proper mini-bar and poor TV service.
- Value for Money7.2
Guests felt the hotel was overpriced for the services and facilities provided.
- Food and Beverage7.7
Food service quality was inconsistent, affecting overall satisfaction.
- Overall Experience8.3
Overall experience was mixed, with some highlights but also significant drawbacks.
Guest reviews
Perfect location for UN Meetings.
Perfect location for UN Meetings.
Good location
Good location
Every night at midnight, a remodeling project inside the hotel began, with relentless drilling and hammering that kept me awake for two consecutive nights. Despite my complaints, the staff offered little support, reflecting a disappointing level of care for the guests.