Gold Coast Location
Situated in a vibrant area with easy access to local attractions and the lively neighbourhood vibe.
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Gold Coast, AU
Ruby Gold Coast By Serain
9 Norfolk Avenue
Independent hotel · Guest score 7.1/10
About this hotel
Luxurious Sustainable Aparthotel in Gold Coast Modern Amenities : Enjoy air-conditioned rooms with free WiFi, a fully equipped kitchen, flat-screen TV, and a balcony overlooking the city. Relaxation and Leisure : Unwind by the outdoor swimming pool, sauna, or take in the stunning views from the terrace. Convenience and Comfort : Benefit from full-day security, free private parking, and a garden with BBQ facilities. Experience the perfect blend of luxury and sustainability at Ruby Gold Coast By Serain. Book now for an unforgettable stay in Gold Coast.
Highlights
Guest Comfort & Service
Enjoy modern amenities, full-day security, and a welcoming atmosphere designed for relaxation.
Unique Amenities & Dining
Relax by the outdoor pool, unwind in the sauna, or take in city views from the terrace.
Facilities
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Exercise/lap pool
- Parking
- Swimming pool
All 27 facilities
- Television in common areas
- Free wired internet
- Internet access
- Japanese garden
- Garage
- Swimming nearby
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Sauna
- Non-smoking throughout
- Outdoor furniture
- Contactless check-in/check-out
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 10:00 PM
- Check-out
- 10:00 AM
House rules
Parking
Free private parking is possible on site (reservation is not needed).
FREE
Internet
WiFi is available in all areas and is free of charge.
Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for AUD 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.1
Several comments about maintenance and broken facilities, indicating poor cleanliness.
- Service7.6
Mixed reviews on service, with delays in communication and issues during check-in.
- Location8.1
Consistently praised for its location, valuable for guests.
- Room Quality7.1
Generally good facilities, but several issues reported with maintenance.
- Amenities6.6
Limited amenities and lack of facilities noted by multiple reviewers.
- Value for Money6.1
Perceived as not delivering value due to high price and inadequate facilities.
- Food and Beverage8.1
No negative comments about food or beverage options.
- Overall Experience7.1
General sentiment shows mixed feedback leading to a satisfactory but not excellent experience.