Sarajevo Location
Situated in Sarajevo, the hotel offers easy access to local attractions and a vibrant neighborhood atmosphere.
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Sarajevo, BA
Hotel Hills Sarajevo Congress & Thermal Spa Resort
Butmirska cesta 18 buliding
5 stars · Guest score 8.5/10
About this hotel
Luxurious Accommodation Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV. Diverse Dining Options Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience. Relaxation and Recreation Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports. Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.
Highlights
Guest Comfort
Enjoy modern, spacious rooms with private balconies, air conditioning, and flat-screen satellite TVs for a relaxing stay.
Unique Amenities
Dine at multiple restaurants, relax at the spa, and enjoy indoor and outdoor pools, water sports, and an adrenaline park.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Outdoor pool - seasonal
- Indoor pool
- Kids' pool
All 108 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Breakfast in the room
- Massage services
- Packed lunches
- Games room
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Billiards
- Solarium
- Darts
- Hammam
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- Electric vehicle charging station
- Water sport facilities on site
- Toilet with grab rails
- Indoor play area
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Kids' club
- Emergency cord in bathroom
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 11:30 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.3
The room was not clean and the coffee cups were dirty. Needed better maintenance.
- Service9.3
Friendly staff and good service despite some issues.
- Location8.3
Close to the airport but far from the old town.
- Room Quality8.3
Very spacious rooms but cleanliness could improve.
- Amenities8.8
Great facilities; good for sports events, but some amenities require better maintenance.
- Value for Money9.3
Good value for the price with large and comfortable rooms.
- Food and Beverage7.8
Breakfast was good, but some food items could be tastier and issues with the lobby bar.
- Overall Experience8.8
Overall a good experience, with some areas needing improvements.
Guest reviews
Location. Its large pool.
Location. Its large pool.
Cleanliness. Attitude of the staff. Everything is extra charge.
So many facilities, even the gym has all you need for a good workout.
So many facilities, even the gym has all you need for a good workout.
There is a section of the hotel where things are a little worn out.
Much. Familiar
Much. Familiar
The staff is helpful and friendly, beautiful hotel with quality amenities. Large playroom for children, indoor and outdoor pools, excellent choice of food for breakfast and dinner.
The staff is helpful and friendly, beautiful hotel with quality amenities. Large playroom for children, indoor and outdoor pools, excellent choice of food for breakfast and dinner.
Everything was fine!
Great breakfast; excellent location for us, as we needed easy access by car and sufficient parking space. We also easily reached the center of Sarajevo by tram a short distance from the hotel. Plenty of restaurants around the hotel. If we return to Sarajevo, definitely to this hotel.
Great breakfast; excellent location for us, as we needed easy access by car and sufficient parking space. We also easily reached the center of Sarajevo by tram a short distance from the hotel. Plenty of restaurants around the hotel. If we return to Sarajevo, definitely to this hotel.
Thermal SPA - we used it only once (it was not our priority when choosing the hotel) and we were a bit disappointed. We are used to a different standard when it comes to showers, dressing rooms, and the surroundings of pools. You couldn't go to the SPA directly from the hotel room in a bathrobe; we had to change there. But we respect the hotel rules.
Everything was excellent from the staff to the facilities.
Everything was excellent from the staff to the facilities.
For a 5-star hotel, the public was allowed to use the pool and spa facilities.