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Cancún, MX
Holiday Inn Club Vacations The Royal Cancun All Inclusive
Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A
5 stars · Guest score 9/10
About this hotel
Luxurious Beachfront Suites The Royal Cancun® All Suites Resort offers stunning views of the bay and Isla Mujeres from its sheltered beach location. Each suite features a fully equipped kitchen, open-air terrace, and modern amenities for a comfortable stay. Abundance of Recreational Activities Guests can indulge in two free-form pools, tennis courts, a gym, beach massage service, and a variety of water sports. The resort also provides a mini market, bicycles, sailboats, and an activities program for both children and adults. Dining Options and Entertainment Indulge in a culinary journey at La Palapa beachfront restaurant, The Italian Trattoria, and Sports Bar. Enjoy pool bars, take-out food options, and room service. The resort also offers a complimentary shuttle service to other Cancun Royal Resorts for added convenience. Book now for a luxurious beach getaway with endless amenities at The Royal Cancun® All Suites Resort.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool bar
All 71 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Bar
- Tour desk
- Tennis court
- Car hire
- Children's playground
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Beachfront
- Minimarket on site
- Concierge service
- Grocery deliveries
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Vending machine - drinks
- Water sport facilities on site
- Private beach area
- Vending machine - snacks
- Kids' club
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Tennis equipment
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
- Bike tours
- Themed dinner nights
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Rooms described as bright, airy, clean and well maintained; no major cleanliness complaints reported.
- Service10.0
Staff repeatedly called very nice, friendly and attentive; helpful service cited throughout, with a few isolated issues at the pool bar.
- Location9.0
Beachfront resort with calm water noted positively, though occasional sargassum and some guests reported the sea not being very clean.
- Room Quality8.3
Rooms praised as bright and well maintained but negatively affected by an extremely loud air-conditioning unit that disturbed sleep.
- Amenities8.7
Good family-friendly pools and resort facilities, but pools were warm, property is large and confusing with limited signage and few courtesy showers at checkout.
- Value for Money8.0
Timeshare owners felt under-recognized and questioned the value/benefits of long-term ownership compared with booking vacations.
- Food and Beverage8.5
All-inclusive food and drinks described as rather average; La Trattoria noted as good but requires reservations; some inconsistent bar service reported.
- Overall Experience10.0
Overall vacation experience described as very positive and family-friendly with generally excellent service, despite some areas for improvement.