Cancún Location
Set along a sheltered beach with views of Isla Mujeres, offering easy access to local attractions and a vibrant neighborhood vibe.
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Cancún, MX
Holiday Inn Club Vacations The Royal Cancun All Inclusive
Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A
5 stars · Guest score 9/10
About this hotel
Luxurious Beachfront Suites The Royal Cancun® All Suites Resort offers stunning views of the bay and Isla Mujeres from its sheltered beach location. Each suite features a fully equipped kitchen, open-air terrace, and modern amenities for a comfortable stay. Abundance of Recreational Activities Guests can indulge in two free-form pools, tennis courts, a gym, beach massage service, and a variety of water sports. The resort also provides a mini market, bicycles, sailboats, and an activities program for both children and adults. Dining Options and Entertainment Indulge in a culinary journey at La Palapa beachfront restaurant, The Italian Trattoria, and Sports Bar. Enjoy pool bars, take-out food options, and room service. The resort also offers a complimentary shuttle service to other Cancun Royal Resorts for added convenience. Book now for a luxurious beach getaway with endless amenities at The Royal Cancun® All Suites Resort.
Highlights
Guest Comfort
Enjoy modern amenities, fully equipped suites, and attentive service designed to make your stay relaxing and enjoyable.
Unique Amenities
Savor beachfront dining, water sports, pools, and a variety of recreational activities for a memorable vacation experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool bar
All 71 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Bar
- Tour desk
- Tennis court
- Car hire
- Children's playground
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Beachfront
- Minimarket on site
- Concierge service
- Grocery deliveries
- Snack bar
- Kids' outdoor play equipment
- ATM/cash machine on site
- Vending machine - drinks
- Water sport facilities on site
- Private beach area
- Vending machine - snacks
- Kids' club
- Entertainment staff
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Tennis equipment
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Physical distancing in dining areas
- Food delivered to guest room
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Key card access
- Bike tours
- Themed dinner nights
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.5
Rooms described as bright, airy, clean and well maintained; no major cleanliness complaints reported.
- Service10.0
Staff repeatedly called very nice, friendly and attentive; helpful service cited throughout, with a few isolated issues at the pool bar.
- Location9.0
Beachfront resort with calm water noted positively, though occasional sargassum and some guests reported the sea not being very clean.
- Room Quality8.3
Rooms praised as bright and well maintained but negatively affected by an extremely loud air-conditioning unit that disturbed sleep.
- Amenities8.7
Good family-friendly pools and resort facilities, but pools were warm, property is large and confusing with limited signage and few courtesy showers at checkout.
- Value for Money8.0
Timeshare owners felt under-recognized and questioned the value/benefits of long-term ownership compared with booking vacations.
- Food and Beverage8.5
All-inclusive food and drinks described as rather average; La Trattoria noted as good but requires reservations; some inconsistent bar service reported.
- Overall Experience10.0
Overall vacation experience described as very positive and family-friendly with generally excellent service, despite some areas for improvement.
Guest reviews
Very spacious room. Very clean. The staff is very friendly. Great location. Fully equipped kitchen in the room. Comfortable large beds. The food quality is very good.
Very spacious room. Very clean. The staff is very friendly. Great location. Fully equipped kitchen in the room. Comfortable large beds. The food quality is very good.
Some drinks and cocktails are not included in the price. Few restaurants on the premises.
The staff was polite, attentive to cleanliness and security. If possible, take the unit facing the beach. To be in a dream.
The staff was polite, attentive to cleanliness and security. If possible, take the unit facing the beach. To be in a dream.
I like the kids club because Paola and Corina are the best, also the games. They do different activities with kids every day. I would like to come back and make more Keychains. 😄
I like the kids club because Paola and Corina are the best, also the games. They do different activities with kids every day. I would like to come back and make more Keychains. 😄
We loved our stay here!! Big shout out to Monse, Yare, and Penny at the kids club - they were amazing with our kids and kept them entertained with games, face painting, and arts and crafts!
We loved our stay here!! Big shout out to Monse, Yare, and Penny at the kids club - they were amazing with our kids and kept them entertained with games, face painting, and arts and crafts!
The pool is very comfortable for adults and children. The beach had loungers and was clean (some seaweed). The rooms are fantastic. Very large and clean, fully equipped with kitchens, living rooms, and dining rooms. Room service is very good and at no additional cost.
The pool is very comfortable for adults and children. The beach had loungers and was clean (some seaweed). The rooms are fantastic. Very large and clean, fully equipped with kitchens, living rooms, and dining rooms. Room service is very good and at no additional cost.
They do not have evening shows or entertainment. Water activities are impossible to schedule because there are never spots available (Kayak, stand-up paddle) unless you leave a good tip. The room air conditioning is too cold. Lunch is à la carte and mostly fast food. The buffet has little variety (not gourmet).
Our kids love Kids Club! Piñata Fridays are a hit every year!! They enjoy all the activities, including making pop-its, slime, sensory balls, bracelets, face masks, pintacaritas, water balloon fights, and playing with the other kids. This year they even celebrated a kid's birthday in Kids Club. Corina and Paola are absolutely wonderful, and my daughter even ran up to Corina on her lunch break to show her the crab pinchers she found. They truly love and remember the kids, and it shows every year!
Our kids love Kids Club! Piñata Fridays are a hit every year!! They enjoy all the activities, including making pop-its, slime, sensory balls, bracelets, face masks, pintacaritas, water balloon fights, and playing with the other kids. This year they even celebrated a kid's birthday in Kids Club. Corina and Paola are absolutely wonderful, and my daughter even ran up to Corina on her lunch break to show her the crab pinchers she found. They truly love and remember the kids, and it shows every year!
Best time ever for relaxing and enjoying the food and facilities. Salvador was a fantastic person cleaning our room, so efficient and very friendly, made us feel at home.
Best time ever for relaxing and enjoying the food and facilities. Salvador was a fantastic person cleaning our room, so efficient and very friendly, made us feel at home.