Location & Vibe
Prime central setting in Vienna with easy access to Wien Westbahnhof and Schönbrunn Palace, plus a convenient transit-friendly neighborhood.
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Vienna, AT
Hampton By Hilton Vienna City West
Diefenbachgasse 1-3
Independent hotel · Guest score 8.7/10
About this hotel
Prime Location Located in the heart of Vienna, Hampton By Hilton Vienna City West provides easy access to major attractions such as Wien Westbahnhof Railway Station and Schönbrunn Palace. Modern Amenities Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi. Some rooms even feature a convenient kitchenette for added convenience. Convenience and Comfort Start your day right with a delicious buffet or continental breakfast before exploring the city. Guests can also take advantage of our fitness centre and business facilities during their stay. Ready to experience Vienna from our convenient and comfortable hotel? Book your stay at Hampton By Hilton Vienna City West now.
Highlights
Service & Comfort
Friendly, helpful staff and well-equipped rooms contribute to a comfortable stay, backed by strong guest sentiment on service.
Amenities & Dining
On-site fitness facilities and a continental breakfast option complement the modern rooms with coffee/tea makers and thoughtful touches.
Facilities
- Parking
- Private parking
- Accessible parking
- Parking garage
- Pet bowls
All 58 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Non-smoking throughout
- Private check-in/check-out
- Designated smoking area
- Minimarket on site
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Snack bar
- Electric vehicle charging station
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Room cleanliness was mentioned as an issue, particularly with inconsistent cleaning during the stay.
- Service9.4
Staff was noted as friendly and helpful, contributing positively to the overall experience.
- Location9.4
Great location with easy access to public transport and major attractions.
- Room Quality8.4
Rooms were generally well-furnished but some reviews mentioned small size and issues with amenities.
- Amenities8.9
Amenities included a decent gym and common computers, though some functionality was noted as lacking.
- Value for Money8.9
Seemed to provide a fair deal for the price, despite some issues.
- Food and Beverage7.9
Breakfast was described as chaotic with insufficient seating, impacting the overall meal experience.
- Overall Experience8.9
Overall positive experience, though there were several areas for improvement.
Guest reviews
Die Nähe zur U-Bahn Station war super.
Die Nähe zur U-Bahn Station war super.
Poloha,snidaně
Poloha,snidaně
Drahý parking
Das Hotel liegt super an der Ubahn. Man kommt schnell in die City oder andere Attraktionen.
Das Hotel liegt super an der Ubahn. Man kommt schnell in die City oder andere Attraktionen.
Staff very friendly, clean, good value for money, good quality of product on breakfast
Staff very friendly, clean, good value for money, good quality of product on breakfast
Small room, not enough space for three person, location quite far a way from West Bahnhof and city center to walking, necessary to use public transport metro station near the hotel