Location & Neighbourhood
Steps from Herald Square and the Flatiron Building, Heritage Hotel sits in the heart of Manhattan with easy access to iconic sights.
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New York, US
Heritage Hotel New York City
18 West 25th Street
3 stars · Guest score 7.5/10
About this hotel
Luxurious Accommodations Experience comfort and style at Heritage Hotel New York City with air-conditioned rooms, flat-screen TVs, and convenient coffee machines. The private bathrooms add a touch of luxury to your stay. Convenient Amenities Enjoy the convenience of free WiFi throughout the property, a 24-hour front desk, tour desk, and on-site ATM. Stay fit during your travels at the 24-hour fitness center and make use of baggage storage facilities for a hassle-free experience. Prime Location Located just steps away from iconic landmarks like Herald Square and the Flatiron Building, Heritage Hotel offers easy access to must-see attractions like the Empire State Building and Madison Square Garden. Book now for an unforgettable stay in the heart of New York City.
Highlights
Service & Comfort
Guest reviews highlight attentive staff and a smooth front desk experience, with comfortable, climate-controlled rooms.
Distinctive Amenities
In-room coffee/tea making, safety deposit box, and modern flat-screen TVs add practical touches to your stay.
Facilities
- Parking
- Parking garage
All 39 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Private check-in/check-out
- Designated smoking area
- Concierge service
- ATM/cash machine on site
- Vending machine - drinks
- Vending machine - snacks
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.3
Multiple reviews indicated significant cleanliness issues, with one stating extreme dirtiness in the rooms.
- Service9.3
Positive feedback noted attentive and helpful staff.
- Location9.3
Highly rated for great location in proximity to various attractions.
- Room Quality6.3
Reviews discussed issues such as small rooms and lack of appropriate amenities.
- Amenities7.8
No significant mentions; general amenities were average.
- Value for Money6.8
Mixed reviews regarding value compared to quality, with some feeling overcharged.
- Food and Beverage7.8
No specific comments regarding food and beverage quality.
- Overall Experience7.8
Overall stay experience was positive due to location and service, despite issues.