Fortaleza Suites Old San Juan

315 Fortaleza Street, Old San Juan

4 stars · Guest score 8.4/10

About this hotel

Prime Location in Old San Juan Located in the heart of Old San Juan, Fortaleza Suites offers a prime spot near trendy restaurants and shops. Just a short walk from Pier 4, this historic building immerses you in the vibrant culture of the area. Elegantly Appointed Apartments Experience comfort and style in our apartments featuring cable TV, air conditioning, and a cozy seating area. The private bathrooms are equipped with complimentary toiletries for your convenience, ensuring a relaxing stay. Convenient Facilities and Nearby Attractions Enjoy amenities like luggage storage and on-site shops during your stay. Explore nearby attractions such as Marina Old San Juan and San Juan Bautista Cathedral, all within walking distance. Don't miss the chance to visit Fort San Felipe del Morro and soak in the charm of Old San Juan. Book your stay at Fortaleza Suites Old San Juan for a memorable experience in this enchanting city.

Highlights

Nearby Attractions

Located in Old San Juan’s heart, stroll to Marina Old San Juan, San Juan Bautista Cathedral, Fort San Felipe, and Pier 4 for rich history and lively streets.

Welcoming Service

Guests praise the friendly, helpful staff and easy check-in, making your stay comfortable and stress-free.

Distinctive Amenities

Enjoy fully equipped suites with private dining areas, balconies, and on-site luggage storage for a convenient, homelike stay.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Shared kitchen
Vending machine - drinks
Vending machine - snacks
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety

Check-in & checkout

Check-in: 03:00 PM – 12:30 AM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.3
Guests noted cleanliness but also mentioned noise from staff activities.
Service9.3
Staff were frequently praised for their friendliness and helpfulness.
Location9.3
Multiple reviews highlighted the excellent and convenient location.
Room Quality7.8
Room quality received mixed reviews, with concerns about noise and some room features.
Amenities8.3
Basic amenities were offered and some positive feedback about the shared kitchen.
Value for Money7.8
Some guests felt the price didn't match the quality, citing issues like outdated facilities.
Food and Beverage7.3
No breakfast service was mentioned and limited food options available.
Overall Experience8.8
Good overall experience with noted areas for improvement.