San Juan, PR

SJ SUITES HOTEL

Fortaleza #253

2 stars · Guest score 7.8/10

About this hotel

Centrally Located in Old San Juan SJ SUITES HOTEL offers a convenient base to explore nearby attractions like Fort San Felipe del Morro and the Museum of Art of Puerto Rico. Comfortable Rooms with Modern Amenities Each room is equipped with air conditioning, a flat-screen TV, and complimentary toiletries for a relaxing stay. Concierge Service and Shared Lounge Enjoy the convenience of a concierge service and shared lounge during your stay at SJ SUITES HOTEL. Book now to enjoy a delightful stay in the heart of San Juan at SJ SUITES HOTEL.

Highlights

Prime Old San Juan Location

Stay in the heart of Old San Juan, close to historic sites like Fort San Felipe del Morro and the Museum of Art of Puerto Rico.

Comfort & Convenience

Enjoy modern amenities, air conditioning, and a shared lounge, with dedicated concierge service to enhance your stay.

Modern Rooms & Amenities

Relax in rooms equipped with flat-screen TVs, complimentary toiletries, and contemporary comforts for a restful visit.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Non-smoking throughout
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • Snack bar
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Walking tours
  • Bike tours
  • Tour/class on local culture

Check-in & checkout

Check-in
12:00 AM – 12:00 AM
Check-out
12:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.1

    Several comments noted issues with cleanliness, such as the carpet being disgusting and leftovers from previous guests.

  • Service9.1

    Most reviews highlighted friendly staff and accommodating service, though there were some issues with getting rooms ready.

  • Location10.0

    Location was frequently praised as excellent and convenient for exploring Old San Juan.

  • Room Quality7.0

    Rooms described as small, dark, and lacking modern amenities, with specific complaints about noise and temperature control.

  • Amenities6.6

    Limited amenities were a common complaint, such as the lack of in-room tea/coffee and breakfast.

  • Value for Money8.5

    Value was considered decent for the location; however, expectations for comfort and cleanliness lowered the perceived value.

  • Food and Beverage6.1

    No food or beverage options were provided, and breakfast was not included.

  • Overall Experience8.1

    Guests had mixed feelings; some enjoyed the stay for its location, while others faced too many issues to recommend it.

Guest reviews

Hotel location very central, with supermarkets, restaurants, and shops nearby.

Hotel location very central, with supermarkets, restaurants, and shops nearby.

Room a bit old-fashioned, didn't give me the feeling of being very clean.

Manuel · 7/10
Pablo · 10/10

Great location... very walkable to all points of interest... Uber was very inexpensive when I went to San Juan casino area...

Great location... very walkable to all points of interest... Uber was very inexpensive when I went to San Juan casino area...

Rey · 10/10

Very centrally located

Very centrally located

Manesh · 8/10

Very good location in Old San Juan

Very good location in Old San Juan

There was no hand towel and one night some guests talked very loudly in the hallways... the hotel should pay attention to toilet water leaks, as San Juan has serious water scarcity problems.

Sara Fabiola · 9/10
Alma luz · 8/10
Omar Augusto · 10/10
BARBARA M · 10/10