SJ SUITES HOTEL

Fortaleza #253

2 stars · Guest score 7.8/10

About this hotel

Centrally Located in Old San Juan SJ SUITES HOTEL offers a convenient base to explore nearby attractions like Fort San Felipe del Morro and the Museum of Art of Puerto Rico. Comfortable Rooms with Modern Amenities Each room is equipped with air conditioning, a flat-screen TV, and complimentary toiletries for a relaxing stay. Concierge Service and Shared Lounge Enjoy the convenience of a concierge service and shared lounge during your stay at SJ SUITES HOTEL. Book now to enjoy a delightful stay in the heart of San Juan at SJ SUITES HOTEL.

Highlights

Nearby Attractions & Vibe

Centrally located in Old San Juan, SJ SUITES HOTEL provides easy access to Fort San Felipe del Morro and the Museum of Art of Puerto Rico for a convenient city exploration.

Service & Comfort

Friendliness from staff and convenient guest services support a relaxed stay, with air conditioning and in-room essentials enhancing comfort.

Distinctive Amenities

Guest rooms include a flat-screen TV, air conditioning, and a private bathroom, with added perks like a microwave and seating area for convenience.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
Concierge service
Snack bar
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Walking tours
Bike tours
Tour/class on local culture

Check-in & checkout

Check-in: 12:00 AM – 12:00 AM
Check-out: 12:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.1
Several comments noted issues with cleanliness, such as the carpet being disgusting and leftovers from previous guests.
Service9.1
Most reviews highlighted friendly staff and accommodating service, though there were some issues with getting rooms ready.
Location10.0
Location was frequently praised as excellent and convenient for exploring Old San Juan.
Room Quality7.0
Rooms described as small, dark, and lacking modern amenities, with specific complaints about noise and temperature control.
Amenities6.6
Limited amenities were a common complaint, such as the lack of in-room tea/coffee and breakfast.
Value for Money8.5
Value was considered decent for the location; however, expectations for comfort and cleanliness lowered the perceived value.
Food and Beverage6.1
No food or beverage options were provided, and breakfast was not included.
Overall Experience8.1
Guests had mixed feelings; some enjoyed the stay for its location, while others faced too many issues to recommend it.