Casa Emma Hotel Boutique

About this hotel

Outdoor Pool and Complimentary Wi-Fi Enjoy a refreshing dip in the outdoor pool or stay connected with complimentary wireless internet access during your stay at Casa Emma Hotel Boutique. Concierge Services and Convenient Amenities Take advantage of concierge services and daily housekeeping, ensuring a comfortable and hassle-free experience. Central Location near Major Attractions With a prime location in Cartagena, you'll be just a short walk from iconic landmarks like the Clock Tower and Walls of Cartagena. Experience the best of Cartagena at Casa Emma Hotel Boutique - book now for a memorable stay in the heart of the city.

Facilities

• Porter/bellhop
• Smoke-free property
• Tours/ticket assistance
• Accessible shuttle
• No accessible shuttle
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Wheelchair accessible

Check-in & checkout

Check-in

03:00 PM – anytime

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.7

  Cleaning was inconsistent, only done once during the stay.

• Service9.2

  Staff was friendly and willing to help at all times.

• Location9.2

  Excellent location, very central.

• Room Quality8.2

  Room was neat but could use more furniture and updates.

• Amenities8.2

  Lacks some expected amenities like a safe and a fridge.

• Value for Money8.7

  Good value given the location and cleanliness despite some issues.

• Food and Beverage8.7

  Standard quality for this hotel tier.

• Overall Experience8.8

  Overall a pleasant stay with room for improvement.

Guest reviews

Had issues with the WiFi on my last night/day. It seems a very new establishment and not quite finished, work still going on. Nice enough room though and comfortable bed. Staff were friendly and helpful, just a shame about the WiFi as it affected the tv also

Had issues with the WiFi on my last night/day. It seems a very new establishment and not quite finished, work still going on. Nice enough room though and comfortable bed. Staff were friendly and helpful, just a shame about the WiFi as it affected the tv also

Casa Emma was clean and cozy. The staff was so wonderful, especially Jesus! He was very helpful and friendly. Make sure to bring your own toiletries as the options are limited but they offer free coffee and a fruit plate. The beds are comfortable and the pool, although small, is nice and clean. Great place for the cost!

Casa Emma was clean and cozy. The staff was so wonderful, especially Jesus! He was very helpful and friendly. Make sure to bring your own toiletries as the options are limited but they offer free coffee and a fruit plate. The beds are comfortable and the pool, although small, is nice and clean. Great place for the cost!

Excellent location

Excellent location

No English speaking. No facilities in the room

No English speaking. No facilities in the room

Shower too hot. Didn’t know how to adjust. No hair dryer

Shower too hot. Didn’t know how to adjust. No hair dryer

It's super central, super nice treatment, just that they didn't clean, they only did it one day

It's super central, super nice treatment, just that they didn't clean, they only did it one day

Great property, updated with a rustic style. The bed was awesome! Only improvements would be to the hot water heater on the shower as it is hard to regulate the temperature of the water.

Great property, updated with a rustic style. The bed was awesome! Only improvements would be to the hot water heater on the shower as it is hard to regulate the temperature of the water.

Nice room. Small but neat. Could use a small table or other piece of furniture other than a camp stool. Closet is too tall for hanging up clothes.

Nice room. Small but neat. Could use a small table or other piece of furniture other than a camp stool. Closet is too tall for hanging up clothes.