Hotel HW EXPRESS

About this hotel

Convenient Location in Santiago Hotel HW EXPRESS is ideally situated in the heart of Santiago, making it easy for guests to explore nearby attractions such as the Museum of Pre-Columbian Art and La Chascona. Comfortable Rooms with Modern Amenities Each room at Hotel HW EXPRESS features a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Some rooms even come with a cozy seating area for ultimate relaxation. Helpful Bilingual Staff and Airport Shuttle Service Our friendly staff members speak both English and Spanish and are available at the reception to assist guests with any inquiries. Additionally, we offer a paid airport shuttle service for convenience to and from Santiago International Airport. Ready to experience the best of Santiago? Book your stay at Hotel HW EXPRESS now for a memorable and comfortable stay!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Airport shuttle
• Safety deposit box
• Tour desk
• Soundproof rooms
• Non-smoking throughout
• Private check-in/check-out
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Airport drop off
• Airport pick up
• Fruits
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Fire extinguishers
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Walking tours
• Key card access
• Pub crawls

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.8

  Multiple mentions of cleanliness being a positive aspect, with rooms described as clean and tidy.

• Service9.1

  Most reviews mention helpful staff, though there is criticism regarding a specific experience with a receptionist.

• Location9.3

  Frequently highlighted as excellent, with easy access to various attractions and central amenities.

• Room Quality8.8

  Rooms described as comfortable and well-decorated, although one comment noted issues with furniture.

• Amenities8.6

  Guests appreciated the hotel amenities, but some mentioned a lack of a swimming pool.

• Value for Money8.8

  Comments generally support the idea of good value considering the hotel’s price and quality.

• Food and Beverage7.8

  Several negative comments about breakfast quality and availability, affecting the overall perception.

• Overall Experience8.7

  While there are mixed experiences, many positive points underline a decent overall stay.

Guest reviews

Position

Position

We had asked for an early check-in a couple of hours in advance since we would be arriving in the morning, but they didn't try to accommodate us. I had mentioned being lactose intolerant and asked if they could provide some special milk for me, to which I was told: this is what we have

Everything except the internet was fine. The biggest problem is the terrible internet speed—it's simply impossible to work. Having a connection like this in 2026 is just a disgrace.

Everything except the internet was fine. The biggest problem is the terrible internet speed—it's simply impossible to work. Having a connection like this in 2026 is just a disgrace.

The biggest problem is the terrible internet speed—it's simply impossible to work. Having a connection like this in 2026 is just a disgrace.

The location is excellent, I traveled alone and walked all over the city center without any worries

The location is excellent, I traveled alone and walked all over the city center without any worries