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Shanghai, CN
The Portman Ritz-Carlton Shanghai
1376 Nanjing Xi Road.
5 stars · Guest score 8.9/10
About this hotel
Luxurious Accommodation and Fine Service The Portman Ritz-Carlton, Shanghai offers luxurious accommodation with modern Chinese décor and stunning panoramic views of the Shanghai skyline. The attentive service provided ensures a comfortable and memorable stay for all guests. State-of-the-Art Health Club and Dining Options Guests can enjoy access to the Ritz-Carlton Fitness Centre, featuring both indoor and outdoor pools, a gym, and spa facilities for ultimate relaxation. Additionally, the hotel boasts two dining options, including Portman’s restaurant serving creatively crafted dishes and the Ritz bar & lounge for classic cocktails in a sophisticated setting. Ideal Location for Shopping and Sightseeing Conveniently situated along West Nanjing Road, guests have easy access to shopping, entertainment, and cultural attractions. With nearby subway stations and iconic landmarks like the Bund within a short drive, exploring Shanghai is effortless. Book your stay at The Portman Ritz-Carlton, Shanghai for a luxurious and convenient experience in the heart of the city.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Parking garage
- Outdoor pool - seasonal
- Indoor pool
- Indoor pool - seasonal
All 58 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Dry cleaning
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Kid meals
- ATM/cash machine on site
- Public transport tickets
- Wine/champagne
- Coffee Shop on site
- Fruits
- Steam room
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 02:30 PM
- Check-out
- 12:30 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
The rooms were clean and well apportioned, but the presence of outdated fittings and issues like a lack of a coffee machine contribute to a lower score.
- Service9.7
Staff were very helpful and friendly, contributing significantly to the guests' positive experiences.
- Location9.7
Many reviews highlighted the excellent location as a primary positive aspect.
- Room Quality8.2
The rooms are noted as outdated and in need of renovation.
- Amenities8.7
While the hotel has good amenities, some offerings, like the spa access, could be improved.
- Value for Money8.2
Several reviews mentioned dissatisfaction with the pricing in relation to the quality of the accommodations.
- Food and Beverage8.7
The breakfast buffet received positive feedback, though there were some complaints about variety and unavailable items.
- Overall Experience9.7
Despite some negatives, guests generally enjoyed their experience and expressed intentions to return.