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Baku, AZ

Mercure Baku City

Inshaatchilar avenu 12

4 stars · Guest score 8.7/10

About this hotel

Luxurious Accommodation Mogan Hotel Baku offers 5-star air-conditioned rooms with top-notch amenities including a minibar, flat-screen TV, and private bathroom, ensuring a comfortable stay for guests. Some rooms even feature a kitchen for added convenience. Dining Variety Guests can indulge in a diverse culinary experience at the hotel's restaurant, serving British, Italian, and Middle Eastern cuisine. With options like buffet, continental, and American breakfast, as well as dairy-free, halal, and kosher choices, there's something to suit every palate. Relaxation and Convenience From an indoor pool and sauna to a hammam and concierge services, Mogan Hotel Baku ensures a relaxing and hassle-free stay. The multilingual staff is ready to assist 24/7, making your visit to Baku a memorable one. Book now for an unforgettable experience!

Highlights

Prime Baku Location

Situated in the vibrant city of Baku, the hotel offers easy access to local attractions and the lively neighborhood atmosphere.

Exceptional Guest Service

Enjoy a comfortable stay with 24/7 multilingual staff, concierge services, and top-notch amenities designed for your convenience.

Unique Amenities & Dining

Relax in the indoor pool, sauna, and hammam, and indulge in diverse culinary options including British, Italian, and Middle Eastern cuisines.

Facilities

Swimming pool
Heated pool
Indoor pool
Plunge pool

All 91 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Hammam
Non-smoking throughout
Sun terrace
Private check-in/check-out
Daily housekeeping
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Kid meals
Snack bar
ATM/cash machine on site
Lockers
Toilet with grab rails
Indoor play area
Kid-friendly buffet
Lower bathroom sink
Public Bath
Higher level toilet
Kids' club
Emergency cord in bathroom
Hot spring bath
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Steam room
Fitness/spa locker rooms
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Mobile app for room service

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.0
Cleaning of rooms occurs late; toiletries not always replenished.
Service9.5
Excellent service from staff, especially Mr. Gurshad, who offered great assistance and complimentary upgrades.
Location9.0
The hotel is located in a beautiful and quiet area with nice views.
Room Quality8.5
Room quality was good, but some rooms face a wall and can be noisy.
Amenities8.5
Amenities are standard for this hotel tier, with a great restaurant on-site.
Value for Money8.5
Overall good value considering the service and amenities provided.
Food and Beverage9.0
Diverse and delicious breakfast options, with room service offering tasty soups.
Overall Experience8.5
Overall a positive experience with notable service and decent accommodations.

Guest reviews

Nurana · 10/10

Ka · 9/10

A very good business travel experience, the front desk staff is warm and hospitable, and any issues are resolved promptly. Thank you for the enthusiastic help of ILKIN PERIHAN Sabuhid.
A very good business travel experience, the front desk staff is warm and hospitable, and any issues are resolved promptly. Thank you for the enthusiastic help of ILKIN PERIHAN Sabuhid.
zhou · 10/10

Omar · 7/10

Staff's attentiveness
Staff's attentiveness
Takiko · 6/10

Excellent breakfast. Huge variety of options. Regarding the location?? Not in the city center but a very cheap and insignificant taxi ride. Very spacious room.
Excellent breakfast. Huge variety of options. Regarding the location?? Not in the city center but a very cheap and insignificant taxi ride. Very spacious room.
Large room but lacks a work desk. If the makeup table is supposed to serve as a desk? Then it lacks a dedicated power outlet and a suitable chair!
Gavriel Shosh · 9/10

shlomit · 9/10

Raul was a person full of hospitality. Thank you!
Raul was a person full of hospitality. Thank you!
Kana · 9/10