Nearby Attractions & Vibe
Situated inside Benito Juarez International Airport, the Hilton puts you steps from nonstop airport activity and easy access to Mexico City connections.
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Mexico City, MX
Hilton Mexico City Airport
International Mexico City Airport
4 stars · Guest score 7.7/10
About this hotel
Convenient Airport Hotel with Exceptional Service Prime Location: Situated inside Benito Juarez International Airport, Hilton Mexico City Airport offers unparalleled convenience for travelers. Modern Amenities: Enjoy a seamless stay with a fitness center to unwind and Belvedere Restaurant serving delectable international cuisine. Airport Views: Relax at Carlo's Place bar and witness the bustling airport runways while savoring your favorite drink. Book now to experience the ultimate blend of comfort and convenience at Hilton Mexico City Airport!
Highlights
Guest Comfort & Service
Polite, welcoming staff paired with a convenient airport setting helps you feel cared for during your stay.
Distinctive Dining & Amenities
Belvedere Restaurant and Carlo’s Place bar offer international cuisine and live runway views for a memorable backdrop.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- Toilet with grab rails
- Shuttle service (free)
- Airport shuttle (free)
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Live music/performance
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.7
Reviews indicate the hotel is very dirty and poorly maintained.
- Service8.7
Staff were noted to be polite and welcoming, although some issues with customer service were mentioned.
- Location9.7
The hotel's location is excellent, particularly for airport access.
- Room Quality6.7
Several issues were reported with the rooms, including malfunctioning showers and noise issues.
- Amenities7.7
General amenities are decent, but improvements are needed as per guest feedback.
- Value for Money7.1
Guests feel the price is high for the quality of services and condition of the hotel.
- Food and Beverage7.7
Breakfast was positively mentioned, but there were issues with food accuracy and quality.
- Overall Experience8.4
Overall, guests appreciated the location but had concerns regarding cleanliness and value.