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Nairobi, KE
Pan Pacific Suites Nairobi
Westlands Road Global Trade Center (GTC)
5 stars · Guest score 8.9/10
About this hotel
Luxurious Sustainable Aparthotel in Nairobi Featuring a garden and city views, this aparthotel offers a rooftop pool with a pool bar, sauna, and 24-hour front desk. Enjoy air-conditioned units with modern amenities like a fully equipped kitchen, flat-screen TV, and private bathroom. Delightful Dining Options Indulge in buffet and continental breakfast options, with the choice of breakfast in your room. Unwind at the in-house bar or visit the minimarket for essentials. Family-Friendly Amenities Kids will love the dedicated pool and outdoor play equipment. Experience comfort and convenience at Pan Pacific Serviced Suites Nairobi. Book now to enjoy a memorable stay near Nairobi's key attractions.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Pool with view
- Pool bar
- Rooftop pool
- Kids' pool
All 83 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Children's playground
- Sauna
- Dry cleaning
- Breakfast in the room
- Barber/beauty shop
- Currency exchange
- Billiards
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Minimarket on site
- Concierge service
- Kids' outdoor play equipment
- Indoor play area
- Shuttle service (free)
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Shallow end
- Steam room
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Cleanliness was an issue as noted by negative sentiment regarding unclean corners and behind doors.
- Service9.9
The service was praised overall, with some negative experiences, but strong positives from friendly staff.
- Location9.4
The location received high praise for being close to the mall and business centers.
- Room Quality8.4
The apartments were described as very clean and roomy, but some complaints regarding the quality of kitchenware.
- Amenities8.9
Amenities were appreciated, including a gym and kids' play area.
- Value for Money8.9
While generally a good value, concerns were raised about the value of equipment provided.
- Food and Beverage8.4
Food and Beverage not extensively covered but some negative comments about restaurant service.
- Overall Experience9.4
Overall experience was enjoyable despite some issues, with a strong likelihood of returning.
Guest reviews
Space in the apartment. Delicious breakfasts.
Space in the apartment. Delicious breakfasts.
Excellent location, clear, comfortable, and great staff as usual!
Excellent location, clear, comfortable, and great staff as usual!
Nothing.
Initially, the room I was staying in was nice, but I had to be relocated to another room which wasn't as nice, and I was asked to pay more.
Initially, the room I was staying in was nice, but I had to be relocated to another room which wasn't as nice, and I was asked to pay more.
During my last day, I was allocated a room that had a poor internet connection.
Nice location.
Nice location.
TVs don't have basic options. Way overpriced for amenities received. Simple things in the apartment should work at this price point.
Well located and great amenities
Well located and great amenities