Cancún, MX

Ibis Cancun Centro

Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3

3 stars · Guest score 8/10

About this hotel

Modern Comforts and Convenience Experience smart rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for your convenience. The air-conditioned rooms feature modern décor and a work desk for your comfort. Delicious Dining Options Indulge in traditional Mexican cuisine at the on-site restaurant and savor a breakfast that combines continental and regional flavors. Prime Location Located in Cancún’s commercial district, just a short drive from the airport and minutes away from the beautiful beaches. With Las Américas Shopping Centre nearby and car rental services at your disposal, your stay will be both convenient and enjoyable. Book now to experience a perfect blend of comfort, convenience, and great location at Ibis Cancún Centro.

Highlights

Prime Location

Situated in Cancún’s commercial district, close to beaches, shopping, and the airport for effortless exploration and convenience.

Comfort & Convenience

Enjoy modern, air-conditioned rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for a relaxing stay.

Dining & Amenities

Savor traditional Mexican dishes at the on-site restaurant and experience the comfort of smart rooms with modern décor.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Pet bowls
  • Pet basket
All 69 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Board games/puzzles
  • Minimarket on site
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Toilet with grab rails
  • Kid-friendly buffet
  • Lower bathroom sink
  • Wine/champagne
  • Fruits
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:30 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Reviews mention unsatisfactory cleanliness in some cases, which affects the score.

  • Service8.6

    Staff is consistently described as friendly and helpful, especially in breakfast service.

  • Location8.7

    Conveniently located near shopping areas and the airport as mentioned in multiple reviews.

  • Room Quality7.1

    Rooms are described as small and uncomfortable by several guests.

  • Amenities8.1

    Basic amenities provided, mostly satisfactory but lacking in options for special dietary needs.

  • Value for Money8.1

    Generally seen as good value for a short stay despite some concerns over price increases.

  • Food and Beverage7.6

    Breakfast quality was mentioned negatively in reviews, affecting this score.

  • Overall Experience8.1

    Overall, guests are satisfied but highlight areas for improvement.

Guest reviews

Well-located hotel! Close to shopping, pharmacy, supermarkets, coffee. Easy transportation to tourist spots. Tasty and diverse breakfast. Excellent service. Would definitely come back and recommend renting a car to explore all of Cancun.

Well-located hotel! Close to shopping, pharmacy, supermarkets, coffee. Easy transportation to tourist spots. Tasty and diverse breakfast. Excellent service. Would definitely come back and recommend renting a car to explore all of Cancun.

I liked everything

Taiana · 10/10

The location was suitable for the places I was going, I really liked the room, it was very comfortable

The location was suitable for the places I was going, I really liked the room, it was very comfortable

I had no issue with that

Andres · 9/10

The staff's attention

The staff's attention

Everything good

Norma · 9/10

Location

Location

They charge for parking

elias abuxapqui · 6/10

Location to mall

Location to mall

No in-room amenities - no coffee or refrigerator in the room

Fay · 7/10
chen · 10/10

I loved the whole service

I loved the whole service

Leonardo · 10/10
Luis Pedro · 8/10