Prime Location
Explore nearby attractions like Grand Indonesia and Sarinah, perfect for shopping and city walks in Jakarta.
1 / 52
Jakarta, ID
Pan Pacific Jakarta
Jalan M.H. Thamrin
5 stars · Guest score 9.3/10
About this hotel
Pan Pacific Jakarta, a 5-star hotel nestled in Jakarta, provides a luxurious experience with stunning city views. Indulge in the indoor pool and relish delicious meals at the restaurant. For a seamless stay, enjoy the convenience of airport transfers and 24-hour room service. Luxurious Accommodations Enjoy air-conditioned rooms equipped with modern amenities, ensuring a comfortable and relaxing stay. Delicious Dining Options Start your day with a delectable breakfast offering buffet, continental, and Asian dishes to satisfy your palate. Convenient Location Explore nearby attractions such as Grand Indonesia and Sarinah, making it the perfect choice for travelers interested in shopping and city walks. Book now for an unforgettable stay at Pan Pacific Jakarta!
Highlights
Guest Comfort
Enjoy seamless service with 24-hour room service, airport transfers, and modern air-conditioned rooms for a relaxing stay.
Dining & Amenities
Savor delicious meals at the restaurant and unwind in the indoor pool, all within a luxurious setting.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Indoor pool
All 66 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Airport shuttle
- Bar
- Ironing service
- Dry cleaning
- Bowling
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Lockers
- Kid-friendly buffet
- Public Bath
- Nightclub/DJ
- Wine/champagne
- Fitness/spa locker rooms
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Overall sentiment highlights cleanliness with specific mentions of clean rooms.
- Service9.9
Proactive and friendly staff are frequently praised, indicating exceptional service.
- Location8.4
Mixed feelings about location; some confusion for taxi drivers mentioned.
- Room Quality8.9
Rooms are described as comfortable with some mentions of small size.
- Amenities9.2
Amenities mentioned positively, though specific details are sparse.
- Value for Money9.4
Perceived high value based on facility quality and service.
- Food and Beverage9.3
Breakfast is praised, although variety could improve.
- Overall Experience9.8
Guests expressed overall satisfaction with their stay.
Guest reviews
It was Bluff of Booking.com joined with the hotel, because my eyes & ears is booking.com. what to talk about Pan Pacific claimed as 5 Star, It is not at all a hotel of any star, it is arrangement of guest rooms hiring about 10 floors (83rd to 90th floor) a small tiny lobby at ground floor shared by another similar type hotel, no dedicated swimming pool, though there is one shared by adjacent hotel. They were not bother to change uneven mattress just flatly refused by the staff, we manage 4 nights with back pain, two dips in mattress either side. All taxi drivers would take us first to Siri Pacific then after fights and brawls they would search and locate this hotel on a narrow road. Please take on your country incharge for Indonesia. We prefrred this hotel on Grand Hyatt which was abailabe on same price.
I liked the friendly staff and the location
I liked the friendly staff and the location
I didn’t like that there wasn’t a desk and not enough plug points for charging our electronic items. Space didn’t feel very functional. Only one luggage rack when we had two bags. Also didn’t care to have a room on the 83rd floor, that’s just me because I don’t like heights. The hotel felt more like a service apartment than a hotel.
All staff are very friendly
All staff are very friendly
The pillows and bed are too soft for me. I am not able to get a good night sleep as all the pillows sunken down when I lay my head on it. Due to that I kept tossing and turning and did not have a good rest.