Serene Central Hotel

About this hotel

Central Location Located in the heart of Hanoi, just minutes away from iconic landmarks such as Hanoi Old City Gate and St. Joseph Cathedral. Modern Amenities Enjoy the comfort of well-equipped rooms with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Delicious Breakfast Start your day right with a choice of buffet, continental, or American breakfast options at our on-site dining facility. Experience the best of Hanoi at Serene Central Hotel. Book your stay with us now for a memorable experience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Air conditioning
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Currency exchange
• Private check-in/check-out
• Daily housekeeping
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Allergy-free room
• Lockers
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Key card access
• Mobile app for room service

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.6

  The room is clean and well-maintained, a frequent positive mention across reviews.

• Service10.0

  Many reviews highlight the super friendly and helpful staff, particularly mentioning Luna and Suzy.

• Location10.0

  Great location for exploring, mentioned positively in multiple reviews.

• Room Quality9.1

  Rooms are comfortable, though some reviews mention that they can be small.

• Amenities9.6

  Good breakfast with plenty of options and other amenities well received.

• Value for Money9.6

  Standard value for the quality and location, with no major complaints.

• Food and Beverage9.6

  Excellent breakfast options received praise in various reviews.

• Overall Experience10.0

  Guests express a high likelihood of returning and a strong recommendation for the hotel.

Guest reviews

Very large bedding. Very attentive staff. Central location

Very large bedding. Very attentive staff. Central location

Extremely hot room. The upgrade to the 7th floor removed the bathtub, it's a shame...

Nice beds. Very good breakfast and friendly staff

Nice beds. Very good breakfast and friendly staff

The bath was also the shower and it leaked during showering

The service was amazing, the bed was very comfortable

The service was amazing, the bed was very comfortable

We heard people passing by on the floor

The staff were amazing, helpful and friendly

The staff were amazing, helpful and friendly

Likes everything. Good value for money

Spacious rooms, clean, and the staff is very professional. The location is great as well.

Spacious rooms, clean, and the staff is very professional. The location is great as well.

Nothing.

Very kind staff, and the hotel is in a great location. Super clean rooms

Very kind staff, and the hotel is in a great location. Super clean rooms

Perhaps the breakfast, although very rich in salty items, is a bit lacking in the sweet part