Cairns, AU

Pacific Hotel Cairns

43 The Esplanade

5 stars · Guest score 8/10

About this hotel

Stunning Views and Modern Comforts At Pacific Hotel Cairns, wake up to breathtaking views of Trinity Harbour from your private balcony. Enjoy modern amenities like free WiFi, flat screen TVs, and 24-hour room service. Upgrade to the luxurious Tropical Luxe Rooms for a truly indulgent stay with Italian ensuites and over-sized flat screen TVs. Convenient Facilities and Services Relax in the guest lounge, take a dip in the outdoor swimming pool, or explore the waterfront boardwalks just steps away. The 24-hour reception team is always ready to assist, ensuring a seamless experience throughout your stay. Award-Winning Dining Experience Indulge in the unique Brazilian-inspired BBQ Churrasco dining experience at Bushfire Flame Grill Restaurant. Don't miss the delicious buffet breakfast served daily. For dinner, savor Australian cuisine offerings like Buttermilk Chicken Burger and Chargrilled Veg Salad. Book now for an unforgettable stay at Pacific Hotel Cairns!

Highlights

Cairns Waterfront Location

Enjoy easy access to waterfront boardwalks and nearby attractions, immersing yourself in the vibrant Cairns neighborhood.

Exceptional Guest Service

Experience 24-hour reception support and modern comforts like free WiFi and flat-screen TVs for a seamless stay.

Unique Dining and Amenities

Savor Brazilian-inspired BBQ at Bushfire Flame Grill and unwind in the outdoor pool with stunning Trinity Harbour views.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Pool with view
  • Fence around pool
All 54 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Special diet menus - on request
  • Kid meals
  • Vending machine - drinks
  • Vending machine - snacks
  • Kid-friendly buffet
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Delivered food - securely covered
  • Key card access

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.3

    Several reviews mentioned issues with black mold and need for maintenance.

  • Service9.3

    Many reviews highlighted the accommodating nature of the staff.

  • Location9.3

    Consistently praised as prime and central in most reviews.

  • Room Quality8.3

    General sentiment reflects a good experience with clean and spacious rooms.

  • Amenities7.3

    Some issues raised about the lack of certain amenities such as bars and old lifts.

  • Value for Money8.3

    Overall good value despite some concerns about cleanliness and amenities.

  • Food and Beverage7.3

    Concerns regarding breakfast not meeting expectations and no complimentary water.

  • Overall Experience8.3

    Positive overall experience, with specific highlights noted, though some drawbacks exist.