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Sao Paulo, BR
Capcana by GoldMen Hotéis
Alameda Santos, 484 - Paraíso
4 stars · Guest score 8.1/10
About this hotel
Modern Accommodation with Parking, Spa Service, and Free WiFi This conveniently located hotel near Brigadeiro Subway Station and Paulista Avenue offers 72 bright and spacious rooms with LCD Cable TV, minibar, and air conditioning. Guests can enjoy room service until 23:00 for added convenience. Delicious Daily Buffet Breakfast and International Cuisine Start your day with a variety of tropical fruits, juices, fresh breads, and cakes at the on-site restaurant. Indulge in international dishes served throughout the day. Prime Location in São Paulo's Jardins Area Situated just 1 block from Paulista Avenue and 100 meters from Brigadeiro Subway Station, Capcana Hotel Jardins provides easy access to the city's attractions. Book now for a memorable stay in the heart of São Paulo.
Facilities
- Parking
- Valet parking
- Private parking
- Accessible parking
All 61 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Non-smoking throughout
- Daily housekeeping
- Wheelchair accessible
- Allergy-free room
- Lockers
- Toilet with grab rails
- Higher level toilet
- Wine/champagne
- Spa/wellness center services
- Beauty Services
- Hair Salon Services
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 11:30 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Mixed reports: many praise the room cleaning, but several guests reported issues (stained tiles in bathroom, a dirty blanket) indicating inconsistent housekeeping standards.
- Service8.6
Consistently positive: reception and cleaning staff described as competent, professional and very friendly across multiple reviews.
- Location9.0
Strongly positive: repeatedly noted as excellent — near Avenida Paulista and the metro, convenient access and perceived as a safe area.
- Room Quality7.4
Mixed: some rooms described as well-sized and well-equipped, but common complaints about street noise, small bathrooms, poor shower and malfunctioning AC/heating reduce the score.
- Amenities7.4
Adequate overall: breakfast and basic amenities are good, but recurring issues with heating/AC, small/old-style elevators and paid parking lower the experience.
- Value for Money8.2
Generally seen as good value: several guests explicitly praised the cost-benefit and recommended the hotel, though at least one felt it was more 3-star than 4-star.
- Food and Beverage8.6
Breakfast consistently highlighted as abundant, varied and very good — a frequent pro across reviews.
- Overall Experience8.6
Overall positive with many guests willing to return or recommend; however, noise, occasional cleanliness and room comfort issues tempered some stays.
Guest reviews
Location and friendliness of the staff.
Location and friendliness of the staff.
Old and unmaintained facilities. Tiny room. Only one elevator. The hallway to the rooms was a never-ending darkness, the sensor was only at the elevator exit so you had to grope your way through the walls in the dark until you reached the elevator sensor. Bathroom.
Excellent location.
Excellent location.
Only 1 elevator and it is extremely slow.
Comfortable beds; clean triple room; excellent value; gas shower; luggage storage for check-in and check-out.
Comfortable beds; clean triple room; excellent value; gas shower; luggage storage for check-in and check-out.
I believe the staff needs training to communicate with foreign guests when requesting missing items or items that need to be replenished at breakfast; breakfast without item identification with or without meat; no type of identification for the items served, either in Portuguese or English.