Upper House

About this hotel

Luxurious Amenities: Enjoy a complimentary continental breakfast served daily and relax in well-equipped guestrooms with minibars and flat-screen televisions. Convenient Location: Situated in the heart of Cartagena, explore nearby attractions like Clock Tower and Walls of Cartagena within a 10-minute walk. Accessible Facilities: Stay connected with complimentary wireless internet access and make use of the front desk staffed during limited hours to cater to your needs. Book your stay at Upper House for a blend of luxury and convenience in Cartagena!

Highlights

Facilities

• Free breakfast
• Front desk (limited hours)
• Smoke-free property
• Free continental breakfast
• Change of towels (on request)
• Change of bed sheets (on request)
• Free WiFi
• Continental breakfast
• Wheelchair accessible

Check-in & checkout

Check-in

03:00 PM – 09:30 PM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

The front desk is open daily from 8:00 AM - 9:30 PM. The front desk is staffed during limited hours.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.8

  There was a broken sun umbrella and visible cleaning products next to the room.

• Service10.0

  Staff were excellent and friendly, providing helpful tips and laundry service.

• Location9.8

  The property is in a great location, very walkable.

• Room Quality9.3

  The recently renovated property looks beautiful and is comfortable.

• Amenities9.3

  The property has two pools and a jacuzzi, great for families.

• Value for Money9.8

  Overall a good experience, priced well for the amenities provided.

• Food and Beverage9.3

  Breakfast was great, with a variety of options.

• Overall Experience10.0

  Fantastic stay, with some minor issues but would stay again.

Guest reviews

The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.

The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.

The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything

The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything

I liked the location. But wifi did not work and there was no hot water.

I liked the location. But wifi did not work and there was no hot water.

Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..

Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..

Good experience but with a few important details : broken sun umbrella by the pool, window hublot in the room not clean, visible cleaning or logistics products next to my room..

Good experience but with a few important details : broken sun umbrella by the pool, window hublot in the room not clean, visible cleaning or logistics products next to my room..

The room and the atmosphere are great, the location is prime. Recommended

The room and the atmosphere are great, the location is prime. Recommended

The place is very well located, the staff is very attentive and helpful.

The place is very well located, the staff is very attentive and helpful.

The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.

The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.