Prime Location
Just 500 meters from Tulum center, explore local attractions and enjoy the vibrant neighborhood vibe.
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Tulum, MX
Pacha Tulum Boutique Hotel
Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo
4 stars · Guest score 8.7/10
About this hotel
Luxury Oasis in Tulum Located just 500 meters from Tulum center, Poolside Relaxation awaits at Pacha Tulum. Guests can enjoy a refreshing dip in the pool or unwind in the garden cafeteria. Free WiFi and 24-hour reception ensure a seamless stay, while free public parking adds convenience. Indulge in a variety of breakfast options, from Customized Morning Delights to energize your day. Explore the region with Guided Tours or dive into adventure with organized cenote diving activities. Only a short drive from Cancun International Airport, Pacha Tulum offers a Convenient Escape with shuttle services available. Book now for an unforgettable experience in Tulum.
Highlights
Guest Comfort
Enjoy seamless service with 24-hour reception, free WiFi, and organized tours to enhance your stay.
Unique Amenities
Relax by the pool or in the garden cafeteria, and indulge in customized breakfast options to start your day.
Facilities
- Swimming pool
- Outdoor pool
All 65 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Garden
- Hiking
- Luggage storage
- Fishing
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Soundproof rooms
- Car hire
- Diving
- Massage services
- Snorkelling
- Currency exchange
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Water sport facilities on site
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 12:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Some comments indicated issues with noise and moisture, affecting the overall perception.
- Service9.3
The staff was frequently described as friendly, helpful, and attentive.
- Location9.3
Many reviews highlighted the convenient and attractive location of the hotel.
- Room Quality8.7
Most rooms were deemed spacious and comfortable, despite some soundproofing complaints.
- Amenities8.3
Several amenities were mentioned as lacking, including more kitchen utilities.
- Value for Money8.7
Guests noted a good price for the services offered, despite some concerns about breakfast.
- Food and Beverage8.3
Lack of breakfast service impacted the perceived value.
- Overall Experience8.8
Overall satisfaction was generally high, with room for improvement in certain areas.
Guest reviews
The staff's attention is excellent. They are warm, kind. I will definitely return. The hotel is small but super comfortable. It's like a little hidden treasure in Tulum, with its pool, plants, and such a peaceful atmosphere. I was amazed.
The staff's attention is excellent. They are warm, kind. I will definitely return. The hotel is small but super comfortable. It's like a little hidden treasure in Tulum, with its pool, plants, and such a peaceful atmosphere. I was amazed.
The staff is super friendly and the room wow is amazing, I would definitely return
The staff is super friendly and the room wow is amazing, I would definitely return
I did not have a bad experience at all, I really think it is a very good place to rest
How much care Daniela and other staff took. It felt like much more than a hotel.
How much care Daniela and other staff took. It felt like much more than a hotel.
make sure you have mosquito repellent with you. More a tulum issue but something to be aware of!