Tulum, MX

Hotel Boutique TerraNova

C/ 3 sur entre 6 sur y 8 sur, Mza 713 Lt 05 Fraccionamiento La Veleta

Independent hotel · Guest score 9.3/10

About this hotel

Luxurious Accommodation with Pool View Indulge in a luxurious stay at Hotel Boutique TerraNova in Tulum, offering air-conditioned rooms with pool views, free WiFi, and a balcony for a relaxing garden view. Outdoor Swimming Pool and Garden Terrace Relax by the outdoor swimming pool or unwind in the garden terrace, perfect for enjoying the serene surroundings and soaking up the sun. Convenient Amenities and Services Enjoy free private parking, a bar, and cycling opportunities in the La Veleta district. Plus, take advantage of car hire services and a paid airport shuttle for a hassle-free stay. Book now for an unforgettable experience at Hotel Boutique TerraNova in Tulum!

Highlights

Tulum Neighborhood

Located in La Veleta district, close to local attractions and offering a peaceful setting for exploring Tulum.

Guest Comfort

Enjoy air-conditioned rooms with pool views, free WiFi, and a balcony for a relaxing stay.

Outdoor Amenities

Relax by the outdoor pool, unwind in the garden terrace, and take advantage of free private parking and a bar.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
All 72 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Terrace
  • Garden
  • Laundry
  • Luggage storage
  • Fishing
  • Express check-in/check-out
  • Cycling
  • Airport shuttle
  • Bar
  • Tour desk
  • Car hire
  • Canoeing
  • Diving
  • Massage services
  • Snorkelling
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Private check-in/check-out
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Open-air bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Beauty Services
  • Yoga classes
  • Manicure
  • Pedicure
  • Hair Salon Services
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Walking tours
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Cooking class

Check-in & checkout

Check-in
03:00 PM – 09:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.4

    All reviews highlighted cleanliness positively.

  • Service9.9

    Consistently mentioned as friendly and helpful staff.

  • Location9.4

    Most reviews noted great location for exploration.

  • Room Quality9.4

    Rooms described as spacious and well-equipped.

  • Amenities8.9

    Basic amenities mentioned, potentially lacking some personal touches.

  • Value for Money8.9

    Most reviews suggest good value given location and services.

  • Food and Beverage8.4

    Mention of nearby breakfast options, but no specific hotel dining reviews.

  • Overall Experience9.9

    General sentiment reflects a very positive experience overall.

Guest reviews

The gentleman at the reception was incredibly nice and helpful.

The gentleman at the reception was incredibly nice and helpful.

Jan Peter · 10/10
Mariia · 10/10

Great

Great

Tomy75 · 9/10

A truly lovely structure, surrounded by greenery and with that wonderful feeling of being completely enveloped by the jungle. The atmosphere is cozy, intimate, and relaxed, perfect for disconnecting from the hustle and bustle and enjoying Tulum calmly. The design, curated in every detail, integrates beautifully with nature and makes every corner special. An enormous added value was the people who welcomed us. Rafa, the owner, is a truly pleasant person, with whom we had very interesting conversations. He was also extremely valuable in recommending quiet places, hidden gems, and less touristy spots in Tulum, making our stay even more authentic. Franco at the reception was simply fantastic: very helpful, kind, and always attentive. Throughout our stay, he sincerely cared that we were well and lacked nothing. During booking, I also had an issue with the dates and, due to a mistake with Booking, I found myself having to make two separate reservations for the same 5-night stay. The property, with great availability, offered us a room upgrade, a gesture that we greatly appreciated. I was literally enchanted by the atmosphere, the design, the tranquility, and above all, the hospitality. A property that I truly recommend from every point of view and where I would return without any doubt. 🌿🤍

A truly lovely structure, surrounded by greenery and with that wonderful feeling of being completely enveloped by the jungle. The atmosphere is cozy, intimate, and relaxed, perfect for disconnecting from the hustle and bustle and enjoying Tulum calmly. The design, curated in every detail, integrates beautifully with nature and makes every corner special. An enormous added value was the people who welcomed us. Rafa, the owner, is a truly pleasant person, with whom we had very interesting conversations. He was also extremely valuable in recommending quiet places, hidden gems, and less touristy spots in Tulum, making our stay even more authentic. Franco at the reception was simply fantastic: very helpful, kind, and always attentive. Throughout our stay, he sincerely cared that we were well and lacked nothing. During booking, I also had an issue with the dates and, due to a mistake with Booking, I found myself having to make two separate reservations for the same 5-night stay. The property, with great availability, offered us a room upgrade, a gesture that we greatly appreciated. I was literally enchanted by the atmosphere, the design, the tranquility, and above all, the hospitality. A property that I truly recommend from every point of view and where I would return without any doubt. 🌿🤍

Giorgia · 10/10

Super nice reception & very friendly staff who are very helpful. The rooms were spacious and clean.

Super nice reception & very friendly staff who are very helpful. The rooms were spacious and clean.

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Maaike · 9/10

Very unique Jungle-style structure, cozy and private. Convenient location to walk to local venues and bars in the area and to get around. Friendly and always available staff

Very unique Jungle-style structure, cozy and private. Convenient location to walk to local venues and bars in the area and to get around. Friendly and always available staff

Claudia · 10/10

A truly lovely structure, surrounded by greenery and with that wonderful feeling of being completely enveloped by the jungle. The atmosphere is cozy, intimate, and relaxed, perfect for disconnecting from the hustle and bustle and enjoying Tulum calmly. The design, curated in every detail, integrates beautifully with nature and makes every corner special. An enormous added value was the people who welcomed us. Rafa, the owner, is a truly pleasant person, with whom we had very interesting conversations. He was also extremely valuable in recommending quiet places, hidden gems, and less touristy spots in Tulum, making our stay even more authentic. Franco at the reception was simply fantastic: very helpful, kind, and always attentive. Throughout our stay, he sincerely cared that we were well and lacked nothing. During booking, I also had an issue with the dates and, due to a mistake with Booking, I found myself having to make two separate reservations for the same 5-night stay. The property, with great availability, offered us a room upgrade, a gesture that we greatly appreciated. I was literally enchanted by the atmosphere, the design, the tranquility, and above all, the hospitality. A property that I truly recommend from every point of view and where I would return without any doubt. 🌿🤍

A truly lovely structure, surrounded by greenery and with that wonderful feeling of being completely enveloped by the jungle. The atmosphere is cozy, intimate, and relaxed, perfect for disconnecting from the hustle and bustle and enjoying Tulum calmly. The design, curated in every detail, integrates beautifully with nature and makes every corner special. An enormous added value was the people who welcomed us. Rafa, the owner, is a truly pleasant person, with whom we had very interesting conversations. He was also extremely valuable in recommending quiet places, hidden gems, and less touristy spots in Tulum, making our stay even more authentic. Franco at the reception was simply fantastic: very helpful, kind, and always attentive. Throughout our stay, he sincerely cared that we were well and lacked nothing. During booking, I also had an issue with the dates and, due to a mistake with Booking, I found myself having to make two separate reservations for the same 5-night stay. The property, with great availability, offered us a room upgrade, a gesture that we greatly appreciated. I was literally enchanted by the atmosphere, the design, the tranquility, and above all, the hospitality. A property that I truly recommend from every point of view and where I would return without any doubt. 🌿🤍

Giorgia · 10/10

Cozy structure. Raffaele, the manager, is very kind and helpful, giving lots of tips on what to see and do in Tulum. The highlight is Franco, really nice and friendly, super helpful. Recommended

Cozy structure. Raffaele, the manager, is very kind and helpful, giving lots of tips on what to see and do in Tulum. The highlight is Franco, really nice and friendly, super helpful. Recommended

There are many mosquitoes due to the abundance of plants, so a repellent will be needed. The bed is a bit hard.

Cristiano · 9/10