Vibrant Lastarria District
Located in Santiago's lively Lastarria neighborhood, enjoy easy access to local attractions and cultural experiences.
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Santiago, CL
Hotel Montecarlo Santiago
Victoria Subercaseaux, 209
3 stars · Guest score 7.8/10
About this hotel
Panoramic Views of Cerro Santa Lucía Park Enjoy breathtaking views from every room overlooking the stunning Cerro Santa Lucía Park, adding a touch of nature to your stay. Convenient Amenities With free wireless internet in public areas and a 24-hour front desk service, we ensure your comfort and convenience throughout your visit. Culinary Delights Indulge in a culinary journey at our restaurant, offering a mix of local Chilean flavors and international cuisine, complemented by a cozy bar for a perfect evening. Experience the charm of Santiago at Hotel Montecarlo. Book now to secure your unforgettable stay amidst the vibrant Lastarria district.
Highlights
Guest-Centric Service
Our 24-hour front desk and free Wi-Fi in public areas ensure a comfortable and convenient stay.
Culinary and Views
Savor Chilean and international dishes in our restaurant while enjoying panoramic views of Cerro Santa Lucía Park.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
- Parking garage
All 57 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Concierge service
- Outdoor furniture
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Pub crawls
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.9
Overall cleanliness received mixed reviews, particularly complaints about room conditions.
- Service8.4
Service was generally reported as attentive and friendly, although some issues were noted during busy times.
- Location8.9
Many reviews praised the hotel's convenient location, close to attractions and dining.
- Room Quality6.4
Room quality was often described as outdated and in need of repairs, leading to disappointment.
- Amenities7.9
Amenities were adequate, but notable gaps such as the absence of a refrigerator were mentioned.
- Value for Money7.9
Value for money was seen as decent, with some reviews noting satisfaction with the price relative to services.
- Food and Beverage7.4
Breakfast options were viewed as sufficient but not exceptional, indicating an area for improvement.
- Overall Experience8.4
Overall, guests had a positive experience, despite several specific complaints regarding facilities.
Guest reviews
From the reception of guests.
From the reception of guests.
Nothing.
Top cost-benefit, very polite and helpful employees, receptionist Ariel excellent professional.
Top cost-benefit, very polite and helpful employees, receptionist Ariel excellent professional.
Nothing to complain about
Service from the employees, daily room cleaning, a differentiator.. receptionist Ariel's service is a 10
Service from the employees, daily room cleaning, a differentiator.. receptionist Ariel's service is a 10
Nothing to complain about
Privileged location! You can do everything on foot 👣
Privileged location! You can do everything on foot 👣
Repetitive breakfast, we stayed for 9 days and nothing changed. We also went on tours and they didn't provide snacks to take, we had to buy and missed breakfast. We were in a large group and asked to take at least a cake and a juice, but they didn't allow it.
Service from the employees is a 10, especially from receptionist Ariel
Service from the employees is a 10, especially from receptionist Ariel
Nothing to complain about
Very good cost-benefit, daily room cleaning is a differentiator
Very good cost-benefit, daily room cleaning is a differentiator
Nothing to complain about