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Almaty, KZ
Astana International Hotel
Baitursynova Street 113
4 stars · Guest score 6.9/10
About this hotel
Luxurious Accommodation and Dining Experience the epitome of luxury at Astana Hotel, located steps away from Almaty Central Stadium. Indulge in French and Kazakh cuisine at the elegant Sulu restaurant, and enjoy live piano music at the lounge bar. Modern Amenities Relax in spacious rooms equipped with satellite TV, a minibar, and a private balcony. Pamper yourself in the luxurious bathrobes and toiletries provided in the modern bathrooms. Stay connected with complimentary Wi-Fi access throughout the hotel. Convenient Location With a tram stop right outside the hotel, explore Almaty with ease and convenience. Just a short walk from Republic Square, Astana Hotel is the perfect choice for travelers looking to immerse themselves in the vibrant city life. Book your stay at Astana Hotel now for an unforgettable experience!
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
All 72 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Billiards
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Snack bar
- Lockers
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Steam room
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.8
Cleanliness mentioned as poor with dirty carpets and awful room smells.
- Service8.3
Staff were accommodating and helpful when needed.
- Location8.8
Excellent location with shops and restaurants nearby.
- Room Quality5.3
Rooms were described as old and in need of repair.
- Amenities7.3
Amenities are average and could be improved, but there are good offerings like breakfast.
- Value for Money6.7
Decent value, but some aspects fall short of expectations.
- Food and Beverage6.3
Food variety could be improved; some liked the oatmeal while others desired more options.
- Overall Experience6.8
Overall experience is acceptable but with several notable issues.
Guest reviews
Staff, room cleanliness, hotel location.
Staff, room cleanliness, hotel location.
Very limited choice of dishes for breakfast.
Excellent staff, comfortable rooms, very clean, wide selection of breakfast options.
Excellent staff, comfortable rooms, very clean, wide selection of breakfast options.
Nice hotel, good staff, near the central stadium, just what I needed. Breakfast included, you can eat well.
Nice hotel, good staff, near the central stadium, just what I needed. Breakfast included, you can eat well.
Rooms are old, furniture is old (Soviet-style), would like something more modern. Also a bit pricey. The hot water in the sink barely flowed.
Very old and the carpet is old and dirty too.
Very old and the carpet is old and dirty too.
Old and very poorly organized, different from the picture on booking.com