Prime Melbourne Location
Situated in Southbank, close to Melbourne Botanical Gardens and vibrant city attractions, offering a scenic and convenient neighborhood experience.
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Melbourne, AU
Mantra Southbank
31 City Road, Southbank
5 stars · Guest score 7.9/10
About this hotel
Luxurious Apartments with Stunning Views Mantra Southbank offers spacious one and two-bedroom apartments with fully-equipped kitchens, laundry facilities, and modern amenities like WiFi and air-conditioning. Enjoy breathtaking views of the city and Melbourne Botanical Gardens from most rooms. Leisure and Corporate Facilities Guests can relax in the indoor heated pool and spa, work out in the fitness centre, or dine in the on-site restaurant and bar. The hotel also provides conference rooms for business needs, including the scenic Swan Lake room with outdoor city views. Mezzi Bar & Kitchen Experience Start your day with a delicious buffet breakfast at the intimate Mezzi Bar & Kitchen. Note that the buffet breakfast is not available on Christmas day. Book now to experience luxury and convenience at Mantra Southbank!
Highlights
Comfort and Service
Enjoy spacious apartments with modern amenities, including WiFi and air-conditioning, designed for a relaxing and comfortable stay.
Dining and Leisure
Savor buffet breakfasts at Mezzi Bar & Kitchen and unwind in the indoor heated pool, spa, or fitness centre on-site.
Facilities
- Parking
- Swimming pool
- Accessible parking
- Parking garage
- Indoor pool
All 73 facilities
- Fitness facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Sauna
- Spa/wellness center
- Non-smoking throughout
- Daily housekeeping
- Grocery deliveries
- Wheelchair accessible
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Paid WiFi
- Outdoor furniture
- Sun loungers or beach chairs
- Coffee Shop on site
- Steam room
- Visual aids: Braille
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 11:30 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.0
Complaints about dirty rooms and unclean amenities were significant.
- Service8.9
Reception staff received positive comments; mostly standard service levels expected.
- Location9.5
Consistently praised for convenient location close to attractions.
- Room Quality7.4
Various mentions of room problems, but some rooms had good amenities.
- Amenities7.5
Issues with pools and missing items; some amenities well appreciated.
- Value for Money6.9
Concerns about cleanliness impacting perceived value.
- Food and Beverage8.5
Breakfast was notably appreciated; positive mentions in multiple reviews.
- Overall Experience8.4
Overall positive experience with some key areas needing improvement.
Guest reviews
Buffet breakfast was great. A great variety of foods.
Buffet breakfast was great. A great variety of foods.
Nothing other than location
Nothing other than location
It was incredibly dirty. Very, very worn out and run down. Dust everywhere. Thick yucky grime and dust under beds and on skirting boards. Mould on windows. No doonas on kids beds!
Everything- all we needed
Everything- all we needed
Nothing
Good location!
Good location!
Kitchen was dirty
Great hotel, friendly staff. Would definitely book again.
Great hotel, friendly staff. Would definitely book again.