Almaty, KZ

Kazakhstan Express

пр.Достык 52/2

3 stars · Guest score 8.3/10

About this hotel

City Views and Relaxation Amenities - Kazakhstan Express in Almaty offers stunning city views from each room, providing a serene backdrop for your stay. Guests can unwind in the sauna and hammam, perfect for relaxation after a day of exploring the city. Convenient Services and Facilities - Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Indulge in delicious meals at the on-site restaurant, or grab a drink at the bar. The hotel also offers room service for your comfort. Additional Features for a Comfortable Stay - Kazakhstan Express ensures a comfortable stay with air-conditioned rooms featuring modern amenities like a safety deposit box, TV, and private bathroom. Wake up to a buffet or continental breakfast and take advantage of services like a hairdresser's and business centre. Experience the best of Almaty at Kazakhstan Express. Book your stay now for a memorable and relaxing getaway.

Highlights

Almaty City Views

Enjoy stunning city vistas from each room, offering a peaceful backdrop for your stay in the vibrant city of Almaty.

Guest Comfort & Service

Benefit from 24-hour front desk support, airport transfers, free WiFi, and room service for a seamless and comfortable experience.

Relaxing Amenities & Dining

Unwind in the sauna and hammam, and indulge in on-site dining options including a restaurant and bar.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Dry cleaning
  • Packed lunches
  • Barber/beauty shop
  • Currency exchange
  • Karaoke
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Minimarket on site
  • Concierge service
  • Snack bar
  • ATM/cash machine on site
  • Kid-friendly buffet
  • Evening entertainment
  • Nightclub/DJ
  • Outdoor furniture
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Key card access
  • Live music/performance
  • Broadcast Live sport events
  • Pub crawls

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Some guests reported issues with room cleanliness and chemical smells.

  • Service9.0

    Staff provided good service and were accommodating to guest requests.

  • Location9.0

    Multiple reviews praised the convenient location of the hotel.

  • Room Quality8.0

    Rooms were described as comfortable but some had issues with temperature and noise.

  • Amenities8.0

    General amenities were acceptable, though some reviews noted the need for upgrades.

  • Value for Money8.5

    Guests felt they received reasonable value for money despite some complaints.

  • Food and Beverage8.0

    Breakfast received positive mentions but also had mixed reviews regarding cleanliness.

  • Overall Experience8.3

    Guests expressed an overall positive experience with noted areas for improvement.

Guest reviews

Hotel location, breakfast.

Hotel location, breakfast.

It is necessary to renovate the rooms.

Daniyar · 6/10

Liked that there is delicious gluten-free bread. Would love to see sugar-free sweets and pastries for breakfast, like in many hotels around the world.

Liked that there is delicious gluten-free bread. Would love to see sugar-free sweets and pastries for breakfast, like in many hotels around the world.

Very sorry that mackerel slices and various types of white cheese have disappeared from breakfasts.

Natalya · 9/10
Aidana Bektassova · 10/10
Александр · 10/10
Vilina · 10/10

Recommended hotel

Recommended hotel

No fitness room

Riccardo · 9/10

Everything!! Love this hotel!! Clean, comfortable, delicious

Everything!! Love this hotel!! Clean, comfortable, delicious

Elena · 10/10
Евгения · 10/10