Ambassador

Zheltoksan Street 121

3 stars · Guest score 7.3/10

About this hotel

Prime Location in Almaty Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city. Comfortable Rooms with Modern Amenities Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay. Nearby Attractions and Easy Airport Access Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free. Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Highlights

Prime Location in Almaty

Situated in the heart of the city, the hotel offers easy access to landmarks like the Abay Opera House, Ascension Cathedral, and the Central State Museum.

Comfortable Guest Rooms

Enjoy modern amenities such as air conditioning, satellite TV, and free Wi-Fi in each classic-style room for a relaxing stay.

Convenient Amenities

The hotel features private bathrooms with complimentary toiletries, ensuring a comfortable and hassle-free experience.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Luggage storage
Airport shuttle
Fax/photocopying
Ironing service
Spa/wellness center
Barber/beauty shop
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Kid meals
Snack bar
Vending machine - drinks
Vending machine - snacks
Kid-friendly buffet
Airport drop off
Airport pick up
Coffee Shop on site
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access

Check-in & checkout

Check-in: 02:00 PM – 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.3
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service8.2
Positive feedback about helpful and hospitable staff.
Location8.8
Many reviews highlight a good location, being central and convenient.
Room Quality6.2
Multiple comments regarding old furnishings and general disrepair.
Amenities6.8
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money7.7
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage7.3
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience7.2
Overall sentiment reflects mixed feelings but a decent experience.