Kyoto, JP

Hotel Gracery Kyoto Sanjo

4 stars · Guest score 8.7/10

About this hotel

Modern Amenities and Comfort Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Convenient Location With a stay at Hotel Gracery Kyoto Sanjo, you'll be centrally located in Kyoto, a 5-minute walk from Nishiki Market and a 2-minute drive from Yasaka Shrine. This hotel is 1.5 mi (2.5 km) from Nijō Castle and 1.7 mi (2.8 km) from Kyoto National Museum. Dining Experience Enjoy a satisfying meal at the restaurant within the hotel premises. Get a taste of delicious cuisines during your stay. Book your stay at Hotel Gracery Kyoto Sanjo for a memorable experience in the heart of Kyoto.

Highlights

Prime Location

Just a short walk from Sanjo Train Station, near Shijo Dori and Gion, offering easy access to Kyoto's top attractions and vibrant local culture.

Guest-Centered Service

Enjoy 24-hour front desk support, luggage storage, and a business corner, ensuring a comfortable and hassle-free stay.

Modern Comforts

Elegant rooms with sophisticated decor, flat-screen TVs, free WiFi, and convenient laundry facilities for a relaxing experience.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Facilities for disabled guests
  • Ironing service
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Wheelchair accessible
  • Kid meals
  • Vending machine - drinks
  • Toilet with grab rails
  • Emergency cord in bathroom
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Elevator
  • Free newspapers in lobby
  • Free wired internet
  • Eco-friendly toiletries
  • LED light bulbs

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked. Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

House rules

Pets

Pets not allowed

Pets

Service animals are exempt from fees/restrictions

Children and extra beds

No rollaway/extra beds available

Guest type

LGBTQ friendly

General

Professional property host/manager

General

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Children and extra beds

No cribs (infant beds) available

Pets

Service animals are allowed

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.2

    The hotel was consistently described as very clean.

  • Service9.9

    Staff were frequently noted as friendly and helpful.

  • Location9.6

    The hotel is in an excellent location with easy access to shopping and dining.

  • Room Quality8.9

    Rooms were noted as small but generally comfortable and clean.

  • Amenities8.7

    Basic amenities were provided, with some comments on limited laundry facilities.

  • Value for Money9.4

    Many comments indicated great value for the price.

  • Food and Beverage8.4

    No specific mentions of food services; assumed standard quality for this hotel tier.

  • Overall Experience9.6

    Travelers reported having a very enjoyable stay overall.

Guest reviews

The hotel was very clean, the staff were friendly and attentive, and the location was excellent, right in a lively shopping area with covered streets, which was especially convenient when it rained.

The hotel was very clean, the staff were friendly and attentive, and the location was excellent, right in a lively shopping area with covered streets, which was especially convenient when it rained.

The only downside was the pillow. The only one per person wasn’t very comfortable. Having extra pillows per person or better-quality pillows would have made the stay much more comfortable.

Oriol · 8/10

Very nice and central

Very nice and central

It was very clean and the room was perfect

Marco · 10/10
giorgia · 10/10

Location great and price

Location great and price

Need to renew for the bed was not clean and not comfortable

Haider · 9/10
Claudia · 7/10

The location is amazing!

The location is amazing!

There was a strange smell in the hallway and inside the room. It was noticeable every time we walked in, though we got used to it after a few minutes. It smelled a lot like old cigarette smoke. Perhaps this hotel was formerly smoking-friendly?

Eden · 8/10
Nathalie · 10/10
Selçuk · 10/10