Gold Coast, AU

Crystal Bay On The Broadwater

182 Marine Parade

4 stars · Guest score 8.3/10

About this hotel

Stunning Views from Private Balconies Experience breathtaking panoramic views of the Broadwater, Stradbroke Island, and Surfers Paradise skyline from the large private balconies of our beautifully appointed 3.5-star apartments. Luxurious Amenities for a Relaxing Stay Enjoy the convenience of a fully equipped kitchen, laundry, cable TV, free WiFi, and air conditioning in every apartment at Crystal Bay On The Broadwater. Unwind in the temperature-controlled swimming pool, spa pool, steam room, and sauna, or stay active at the fitness centre. Family-Friendly and Convenient Location With grassy picnic areas, a children's playground, and nearby dining options, our apartments offer something for everyone. Just steps away from the Broadwater and a short drive from Coolangatta Airport, your perfect Gold Coast getaway awaits. Book now to experience the best of the Gold Coast at Crystal Bay On The Broadwater.

Highlights

Nearby Attractions & Vibe

Steps from the Broadwater and minutes from Surfers Paradise, with easy access to dining options and grassy picnic areas for relaxed days out.

Service & Comfort

Friendly, helpful staff and well-maintained facilities enhance your stay, with a temperature-controlled pool, spa, steam room, and fitness centre to unwind.

Distinctive Amenities & Dining

Private balconies with Broadwater views, full kitchen facilities, laundry, and cable TV in every apartment for a home-away-from-home experience.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool with view
  • Heated pool
  • Fence around pool
All 65 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Heating
  • Family rooms
  • Garden
  • BBQ facilities
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Hot tub/Jacuzzi
  • Sauna
  • Table tennis
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Wheelchair accessible
  • Vending machine - drinks
  • Public transport tickets
  • Vending machine - snacks
  • Outdoor furniture
  • Picnic area
  • Steam room
  • Strollers
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security

Check-in & checkout

Check-in
02:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    Several reviews mentioned cleanliness issues, including rubbish under the bed and a need for more cleaning supplies.

  • Service8.9

    Positively mentioned staff who were helpful and friendly.

  • Location8.8

    Location received high praise for its views and accessibility to restaurants.

  • Room Quality7.9

    General satisfaction with room quality, though some amenities were lacking.

  • Amenities8.3

    Facilities like pool and spa were well-received, but some comments indicated missing items.

  • Value for Money8.4

    Many comments indicated that the apartment offered good value for the price.

  • Food and Beverage7.9

    No specific comments were made regarding food, but some kitchen supplies were lacking.

  • Overall Experience8.4

    Overall positive experiences highlighted in several reviews.

Guest reviews

Everything was very clean and staff were very polite and helpful.

Everything was very clean and staff were very polite and helpful.

Nothing, I had a great time. Oh maybe just provide some extra garbage bags in the kitchen if I had to choose something.

Katherine · 10/10
Human · 8/10

Very spacious

Very spacious

Lea · 8/10
Airlie · 8/10

We had a lovely stay! The location was fantastic, close to everything and very convenient. The staff were all so friendly, welcoming and helpful, which made our stay even more enjoyable. We really appreciated their hospitality and would happily stay here again.

We had a lovely stay! The location was fantastic, close to everything and very convenient. The staff were all so friendly, welcoming and helpful, which made our stay even more enjoyable. We really appreciated their hospitality and would happily stay here again.

Nothing in particular. We enjoyed our stay and were happy with the accommodation.

keefs26 · 8/10
Mary · 10/10
Sanish · 8/10
Casey · 8/10