Prime Downtown Location
Situated in Chicago's vibrant River North neighborhood, enjoy easy access to iconic attractions and lively city scenes.
1 / 44
Chicago, US
Hyatt Place Chicago River North
66 W Illinois St
3 stars · Guest score 9/10
About this hotel
Luxurious Downtown Chicago Hotel City Views and Culinary Delights Experience the vibrant city of Chicago from iconic city views offered in select rooms. Indulge in Mediterranean-inspired small plates at the Zagat-rated Ema Restaurant, led by Top Chef star CJ Jacobson. Modern Amenities and Business Facilities Unwind in contemporary guest rooms equipped with a 42-inch HDTV and work area. Stay active at the 24-hour fitness center or host events in the flexible meeting spaces. Benefit from deluxe business amenities and cutting-edge technology, including remote printing services. Book now to elevate your Chicago experience at Hyatt Place Chicago River North.
Highlights
Exceptional Guest Service
Relax in modern rooms with 42-inch HDTVs and work areas, complemented by attentive service and contemporary amenities.
Unique Dining & Facilities
Savor Mediterranean-inspired small plates at Ema Restaurant and stay active in the 24-hour fitness center.
Facilities
- Parking
- Valet parking
- Accessible parking
- Parking garage
All 46 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Lift / Elevator
- Laundry
- Express check-in/check-out
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Private check-in/check-out
- Minimarket on site
- Concierge service
- ATM/cash machine on site
- Electric vehicle charging station
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Key access
- Food delivered to guest room
- Face masks for guests available
- Breakfast takeaway containers
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Accessibility
37.43 accessibility score
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Some cleanliness issues reported, including hair on the bathroom floor.
- Service9.5
Numerous positive mentions of helpful and friendly staff, particularly Maria at breakfast.
- Location9.5
Excellent central location, within walking distance to restaurants and attractions.
- Room Quality8.5
Generally comfortable, but some issues reported with bathroom doors and missing facilities.
- Amenities8.5
Included breakfast is appreciated, though some amenities like a pool are missing.
- Value for Money9.5
Fair pricing considering location and included breakfast.
- Food and Beverage9.0
Breakfast has a nice selection and is included, but some guests were disappointed with the quality on certain days.
- Overall Experience9.5
Overall, most guests enjoyed their stay and would recommend the hotel.
Guest reviews
Location, the staff, the treatment, the cleanliness everything was great!
Location, the staff, the treatment, the cleanliness everything was great!
Location, excellent breakfast
Location, excellent breakfast
The view of our first room was nice. They did end up moving us from the 10th floor to the 3rd floor
The view of our first room was nice. They did end up moving us from the 10th floor to the 3rd floor
First room the sofa bed was broken. Hard to pull up then when we’re able to get it out the springs were on the floor broken. I Was not going to allow my son to sleep on it. They changed our room from 10th floor to the 3rd. View sucked. The shower drain was terrible slow to drain. And the TV kept going in and out. The breakfast was like school breakfast.
The location is very good. The attention and flexibility of the staff fantastic.
The location is very good. The attention and flexibility of the staff fantastic.
There was nothing that particularly displeased me.
Good selection.
Good selection.