Location & Vibe
Prime central Queenstown setting across from Lake Wakatipu and near Skycity Casino, with easy access to restaurants, bars, and attractions.
1 / 171
Queenstown, NZ
The Lofts Apartments
61 Shotover Street
3 stars · Guest score 7.4/10
About this hotel
Prime Location in Queenstown The Lofts Apartments, just across from Lake Wakatipu and Skycity Casino, offer a vibrant stay in the heart of Queenstown. Fully Equipped Apartments Each apartment boasts a private balcony or patio, a full kitchen with modern amenities, and some even present breathtaking views of the lake and mountains. Convenience at Your Fingertips With smart IP Commercial TVs, a central booking desk for local activities, and guest facilities like laundry and luggage storage, your comfort and enjoyment are our top priorities. Experience the best of Queenstown at The Lofts Apartments - book your stay now for an unforgettable getaway!
Highlights
Guest Comfort & Service
Friendliness at reception and responsive bookings support, with practical amenities like laundry and luggage storage to simplify your stay.
Distinctive Amenities
Self-catering apartments with full kitchens, private balconies or patios, and optional loft spaces for family stays.
Facilities
- Parking
- Private parking
All 40 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Tour desk
- Dry cleaning
- Skiing
- Ski storage
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Outdoor furniture
- Steam room
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Security alarm
Check-in & checkout
- Check-in
- 03:00 PM – 08:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.5
Multiple reports of unclean conditions: toilets and floors not cleaned, mould in bathroom, stained carpets and greasy kitchen areas; clear cleanliness shortcomings.
- Service9.8
Staff described as friendly and approachable at reception; bookings and basic interactions were positive. Some responsiveness issues on maintenance/requests noted but front-desk service was consistently praised.
- Location10.0
Repeatedly described as excellent/fantastic and very close to restaurants, bars and attractions; strongest positive across reviews.
- Room Quality5.5
Mixed room quality: dated apartments, unstable bunks, creaking floors, patched ceilings and small second rooms; some rooms were fine but several had clear defects.
- Amenities5.0
Amenity issues noted: broken/wobbly furniture, dirty rice cooker, no hair dryer, TV failures, no free parking and empty gas bottles affecting heating—amenities need maintenance or upgrade.
- Value for Money8.9
Perceptions mixed but several guests highlighted good price and likelihood to stay again if affordable; value seen as strong primarily because of location and pricing.
- Food and Beverage5.5
Limited F&B mentions: unpleasant lingering food smells in apartments and a dirty rice cooker; no dedicated on-site F&B service feedback beyond these issues.
- Overall Experience10.0
Overall stay sentiment driven very positively by location and reasonable pricing despite cleanliness and maintenance issues; many guests still rated experience highly because of convenience.
Guest reviews
Close to amenities, liked washer and dryer. Full cooking faciliyies and fridge freezer. Great for extended stay. Comfortable stay
Close to amenities, liked washer and dryer. Full cooking faciliyies and fridge freezer. Great for extended stay. Comfortable stay
Curtains need extra hooks falling off windows, some of the surfaces are tired and in need of repair. Towels from previous people left in apartment. Salad bowl needs replacing and need more accessible plugs for kitchen appliances. Generally a bit shabby. But still a comfotable stay. .
It was clean, spacious, beautiful views
It was clean, spacious, beautiful views
Nothing
The location was great, it made it easy to get around. The room itself was ok.
The location was great, it made it easy to get around. The room itself was ok.
When it rained the roof leaked over the lounge area for suitcases nr. TV. No-one around to tell. Thankfully we declined the $20 fee to park. The onsite parking was laughable. With a large car it was pretty close to impossible unless you took a tin opener with you. On the day of departure it took us 20mins to get the car out onto the road. That was from just pulling in to put suitcases in, no parking.
空間舒適、地點100分，附近有便利商店、許多餐廳選擇，走到湖邊不需2分鐘就到，太方便了！ 房間臥室都有暖氣，很安靜、有效. 餐具、杯盤齊全、好用. 洗衣機剛開始幾天是故障的，但有派人來修過後就可以使用了，沒問題.
空間舒適、地點100分，附近有便利商店、許多餐廳選擇，走到湖邊不需2分鐘就到，太方便了！ 房間臥室都有暖氣，很安靜、有效. 餐具、杯盤齊全、好用. 洗衣機剛開始幾天是故障的，但有派人來修過後就可以使用了，沒問題.
走廊上有人進出很吵雜，隔音不好. 床墊凹陷，睡的腰痛！
Great location and nice new bathrooms.
Great location and nice new bathrooms.
Cobwebs hanging from ceiling and light fixtures, burnt out lights in kitchen, very dirty/dusty shelves in bedroom closets. Window sills and blinds caked in dirt. Master bedroom headboard very dusty. Master Closet blocked by broken laundry rack.
Convenience to city centre
Convenience to city centre
Rundown and could not get tv channels