Prime Location Near Attractions
Just minutes from Santiago de Queretaro’s Historic Centre and close to the bus station, offering easy access to explore the city and surroundings.
1 / 27
Queretaro, MX
Hilton Garden Inn Queretaro
Prolongacion Ignacio Zaragoza 99 -1
3 stars · Guest score 8.3/10
About this hotel
Convenient Location and Accessibility Hilton Garden Inn is strategically situated just minutes away from Santiago de Queretaro’s Historic Centre and a short drive from Queretaro International Airport, ensuring easy access for our guests. Modern Amenities and Services Our air-conditioned rooms are equipped with top-notch amenities including coffee makers, flat-screen cable TVs, and well-appointed bathrooms with complimentary toiletries. Additionally, guests can benefit from our 24-hour front desk service, business center, and convenient laundry facilities. Dining and Nearby Attractions Explore the culinary delights of central Santiago de Queretaro with various dining options within close proximity to the hotel. For those looking to venture further, the Central Bus Station is just a short drive away, providing easy access to explore the surrounding area. Experience comfort, convenience, and exceptional service at Hilton Garden Inn. Book now for an unforgettable stay!
Highlights
Exceptional Guest Service
Enjoy 24-hour front desk support, modern amenities, and well-appointed rooms designed for your comfort and convenience.
Dining and Modern Comforts
Discover nearby dining options and relax in air-conditioned rooms with flat-screen TVs, coffee makers, and complimentary toiletries.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
All 53 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Packed lunches
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Snack bar
- Electric vehicle charging station
- Kid-friendly buffet
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 01:00 PM
Accessibility
31.86 accessibility score
- Ramp access
- Level entrance
- Wheelchair-accessible reception
- Wheelchair-accessible restaurant
- Wheelchair-accessible parking
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
The cleanliness was noted as needing improvement, particularly in the carpets and general areas.
- Service9.2
Excellent service was consistently mentioned across several reviews.
- Location8.8
The location is somewhat distant from the center but appreciated for its comfort.
- Room Quality8.2
Rooms are comfortable, but the carpets are in need of replacement.
- Amenities8.8
Amenities such as a clean pool and comfortable beds were appreciated.
- Value for Money7.7
Identified as overpriced for the level of experience and quality.
- Food and Beverage7.3
Pricing for food and drinks was described as excessive compared to hotel expectations.
- Overall Experience8.7
Overall, the stay was enjoyable with noted areas for improvement.
Guest reviews
cleanliness, the room was not clean
cleanliness and location
cleanliness and location
check out is very early at 12 pm
the overall cleanliness of the facilities
the overall cleanliness of the facilities
the buffet
Location.
Location.
They gave us the wrong room keys and we ended up opening the room of other people which was incredibly uncomfortable and disturbing.
Accommodation was normal
Accommodation was normal
There was no TV service and reception did not answer