Hilton Garden Inn Queretaro

Prolongacion Ignacio Zaragoza 99 -1

3 stars · Guest score 8.3/10

About this hotel

Convenient Location and Accessibility Hilton Garden Inn is strategically situated just minutes away from Santiago de Queretaro’s Historic Centre and a short drive from Queretaro International Airport, ensuring easy access for our guests. Modern Amenities and Services Our air-conditioned rooms are equipped with top-notch amenities including coffee makers, flat-screen cable TVs, and well-appointed bathrooms with complimentary toiletries. Additionally, guests can benefit from our 24-hour front desk service, business center, and convenient laundry facilities. Dining and Nearby Attractions Explore the culinary delights of central Santiago de Queretaro with various dining options within close proximity to the hotel. For those looking to venture further, the Central Bus Station is just a short drive away, providing easy access to explore the surrounding area. Experience comfort, convenience, and exceptional service at Hilton Garden Inn. Book now for an unforgettable stay!

Highlights

Nearby Attractions & Vibe

Just minutes from Queretaro’s Historic Centre with easy access to Santiago de Queretaro’s sights and the Central Bus Station nearby for broader explorations.

Service & Comfort

Guests consistently note excellent service and comfortable, well-equipped rooms with 24-hour front desk support and thoughtful touches.

Features & Dining

Distinctive on-site comforts include in-room coffee/tea, safety deposit box, and 42-inch TV, plus nearby dining options to explore.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool

All 53 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Packed lunches
Private check-in/check-out
Daily housekeeping
Designated smoking area
Minimarket on site
Concierge service
Special diet menus - on request
Wheelchair accessible
Snack bar
Electric vehicle charging station
Kid-friendly buffet
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property

Check-in & checkout

Check-in: 03:00 PM
Check-out: 01:00 PM

Accessibility

31.86 accessibility score

Ramp access
Level entrance
Wheelchair-accessible reception
Wheelchair-accessible restaurant
Wheelchair-accessible parking
Cane accessible
Elderly accessible
Electric wheelchair accessible
Wheelchair accessible
Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.8
The cleanliness was noted as needing improvement, particularly in the carpets and general areas.
Service9.2
Excellent service was consistently mentioned across several reviews.
Location8.8
The location is somewhat distant from the center but appreciated for its comfort.
Room Quality8.2
Rooms are comfortable, but the carpets are in need of replacement.
Amenities8.8
Amenities such as a clean pool and comfortable beds were appreciated.
Value for Money7.7
Identified as overpriced for the level of experience and quality.
Food and Beverage7.3
Pricing for food and drinks was described as excessive compared to hotel expectations.
Overall Experience8.7
Overall, the stay was enjoyable with noted areas for improvement.