Deep Forest Garden Hotel

About this hotel

Luxurious Accommodations Experience the perfect blend of traditional wooden décor and modern amenities in our spacious and airy rooms. Each room at Deep Forest Garden Hotel offers a flat-screen cable TV, air conditioning, and a safety deposit box for your convenience. Dining Options Indulge in a culinary journey at our three dining options, including al fresco restaurants and a fine dining establishment with a wine cellar. Whether you're craving local flavors or international cuisines, our hotel has something to satisfy every palate. Convenient Location Conveniently situated in Puerto Princesa, Palawan, our hotel is just a short drive away from the airport and the city center. Explore the beauty of Palawan with ease during your stay at Deep Forest Garden Hotel. Book your stay now and immerse yourself in luxury and comfort at Deep Forest Garden Hotel!

Highlights

Facilities

• Parking
• Free Parking
• Swimming pool
• Private parking
• Outdoor pool
• Accessible parking
• Pool with view
• Pool bar
• Kids' pool

Check-in & checkout

Check-in

01:00 PM – 11:30 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.5

  Multiple reviews mentioned cleanliness but also highlighted areas needing improvement.

• Service8.9

  Friendly and accommodating staff were frequently mentioned across reviews.

• Location8.0

  Location received mixed feedback, with comments on distance from shops/restaurants.

• Room Quality8.4

  Rooms were described as clean and spacious, though some noted issues with photos and expectations.

• Amenities8.0

  Amenities were generally good, but issues with the pool and dining options were noted.

• Value for Money8.4

  Good value for the price, despite some complaints regarding food services.

• Food and Beverage6.5

  Frequent complaints about limited menu options and food service availability.

• Overall Experience8.4

  Overall, guests enjoyed their stay with significant positives, balanced by some issues.

Guest reviews

Ideal for family and super clean, near the airport with resort vibes

Ideal for family and super clean, near the airport with resort vibes

Wifi is kinda slow in some areas of the room.

Let's start with the location: the place itself is located a bit far from the main streets and activities, but the place is calm, relaxing and peaceful. You'll need to have a car or bike to easily move or rely on the tricks passing by to move you around. The staff is really great and helpful, very friendly and fun, always happy to help. The food on site is ok, lacks a bit of European options and sweets. Prices are reasonable but more on the high side than budget friendly. The room (king size) is wide and very clean. But it clearly lacks maintenance. The foams and not mattresses (because it's literally just a foam with no cover) are not very thick and not very young either. The accessories (remotes, fridge) are broken (but working) and not renewed... This doesn't give a good image. The fridge is very noisy and handle was broken. The bathroom water heater worked well although the digital display was not working properly, there was a water leak under the sink (staff was advised). During one evening we heard creatures running and squeaking in the ceiling (most likely rats) staff was advised... Note that the hotel is literally a huge garden so no surprise. But such place in such location needs to have recurrent pest control treatment. They have a very nice swimming pool but the chlorine level is just out of control! We all had our face skin burning after a few minutes in there. The maintenance guy puts chlorine every evening and doesn't even test the PH level of the water which should be done daily too. However this place is nice, I would recommend it, but there's some improvements to be done mainly in the pool and maintenance of the installations. PS: I read a comment about doga being kept in abnormal conditions... Well I witnessed it too. 1 husky leashed to a pole the whole day... And another one treated the same. To have seen the owner's behavior with the customers (no hello if you don't say hi.

Let's start with the location: the place itself is located a bit far from the main streets and activities, but the place is calm, relaxing and peaceful. You'll need to have a car or bike to easily move or rely on the tricks passing by to move you around. The staff is really great and helpful, very friendly and fun, always happy to help. The food on site is ok, lacks a bit of European options and sweets. Prices are reasonable but more on the high side than budget friendly. The room (king size) is wide and very clean. But it clearly lacks maintenance. The foams and not mattresses (because it's literally just a foam with no cover) are not very thick and not very young either. The accessories (remotes, fridge) are broken (but working) and not renewed... This doesn't give a good image. The fridge is very noisy and handle was broken. The bathroom water heater worked well although the digital display was not working properly, there was a water leak under the sink (staff was advised). During one evening we heard creatures running and squeaking in the ceiling (most likely rats) staff was advised... Note that the hotel is literally a huge garden so no surprise. But such place in such location needs to have recurrent pest control treatment. They have a very nice swimming pool but the chlorine level is just out of control! We all had our face skin burning after a few minutes in there. The maintenance guy puts chlorine every evening and doesn't even test the PH level of the water which should be done daily too. However this place is nice, I would recommend it, but there's some improvements to be done mainly in the pool and maintenance of the installations. PS: I read a comment about doga being kept in abnormal conditions... Well I witnessed it too. 1 husky leashed to a pole the whole day... And another one treated the same. To have seen the owner's behavior with the customers (no hello if you don't say hi.

The pool chlorine and too high PH burning your skin. The lack of real choice in the restaurant menu The lack of maintenance in the rooms The bed foams

Helpful staff and good mood.

Helpful staff and good mood.

Really bad internet. And location not optimal compared to the center unless you don't need to leave the hotel often.

Good location, very comfortable beds. Beautiful pool with pool bar. Good food. Friendly staff, very helpful reception, very dedicated.

Good location, very comfortable beds. Beautiful pool with pool bar. Good food. Friendly staff, very helpful reception, very dedicated.

Minor maintenance backlog, some grout at the pool is crumbly and sharp. Door was jammed and creaky, toilet paper holder broken.

Clean spacious room Good shower

Clean spacious room Good shower

Very poor service in the restaurant- we sat there for ages and in the end I had to walk to reception to ask if anyone could take our order. Then the same again when we wanted another drink