Kuala Lumpur Location
Situated in the vibrant city, the hotel offers easy access to nearby attractions and the lively neighborhood vibe.
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Kuala Lumpur, MY
The Majestic Hotel Kuala Lumpur, Autograph Collection
5 Jalan Sultan Hishamuddin
5 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodations Experience modern colonial-style décor and Neo-Classical details in our spacious guestrooms featuring top amenities for a comfortable stay. Dining and Entertainment Savor delicious meals at our in-house restaurant, enjoy drinks at the bar, and indulge in in-room dining with our room service. Relaxation and Wellness Unwind by our outdoor swimming pool, stay connected with free WiFi, and pamper yourself with a massage at our spa. Book your stay at The Majestic Hotel Kuala Lumpur, Autograph Collection.
Highlights
Exceptional Service
Enjoy spacious, modern colonial-style rooms with top amenities and attentive service for a comfortable stay.
Unique Amenities and Dining
Relax by the outdoor pool, indulge in in-room dining, and savor meals at the in-house restaurant and bar.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
All 58 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Spa/wellness center
- Barber/beauty shop
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- Special diet menus - on request
- Wine/champagne
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Several reviews cited issues with cleanliness, including dusty rooms and unclean showers.
- Service9.6
Most reviews highlighted friendly and helpful staff, though there were minor communication issues.
- Location9.6
Reviews consistently praised the hotel's great location, especially near key attractions.
- Room Quality8.6
Rooms were noted as spacious and comfortable, with some issues related to cleanliness.
- Amenities8.6
Amenities such as the gym and tea room received positive feedback, but expensive laundry services were a downside.
- Value for Money8.1
Some reviewers felt the hotel was overpriced for the services provided, especially regarding food.
- Food and Beverage8.6
Breakfast variety and food quality were generally well received, though some found prices high.
- Overall Experience9.1
While there were some complaints, the overall sentiment leaned towards a positive experience.
Guest reviews
I really liked the room as it was beautifully designed, spacious, and felt very luxurious. The staff were extremely helpful, friendly, and always welcoming with a smile. I especially loved the bathroom setup and the bathtub. Breakfast was also excellent, with a wide variety of choices, and the dining area was comfortable with enough space between tables for a more relaxing experience.
I really liked the room as it was beautifully designed, spacious, and felt very luxurious. The staff were extremely helpful, friendly, and always welcoming with a smile. I especially loved the bathroom setup and the bathtub. Breakfast was also excellent, with a wide variety of choices, and the dining area was comfortable with enough space between tables for a more relaxing experience.
The main issue was the check-in delay. I booked two rooms, but one was not ready when I arrived, and I had to wait about two hours before I could check in. This disrupted my plans for the afternoon, as I expected to check in at 3 PM, rest for a while, and continue with other activities at 5 PM. However, the hotel kindly upgraded the room to a Junior Suite, which I truly appreciated and helped make up for the inconvenience. In the Junior Suite, I also noticed that a few lights were not working and the bathroom sink was slightly clogged. There was also a TV near the bathtub, but the screen was difficult to see while using the bathtub because of the viewing angle. It would be great if this could be improved with a newer TV that has a better viewing angle.
Room and ambience
Room and ambience
Everything was perfect
Everything was perfect
Nothing