Nearby Attractions & Vibe
Situated in Guangzhou’s Tianhe District, near Taikoo Hui mall for convenient dining and shopping, with skyline views from upper floors adding a cosmopolitan mood.
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Guangzhou, CN
Mandarin Oriental, Guangzhou
389 Tianhe Road
5 stars · Guest score 9.8/10
About this hotel
Luxurious Accommodations Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room. Wellness and Recreation Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city. Fine Dining Options Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted. Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.
Highlights
Exceptional Service & Comfort
Guest feedback highlights exceptionally helpful staff and comfortable, well-equipped rooms that blend traditional elegance with modern design.
Distinctive Dining & Amenities
Savour Cantonese cuisine at Jiang by Chef Fei or prime seafood at Ebony, plus in-room coffee/tea maker and expansive suites for a luxurious stay.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Parking garage
- Pet bowls
All 64 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Massage services
- Spa/wellness center
- Currency exchange
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Kid meals
- Electric vehicle charging station
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.0
Some concerns about the bath linens having an oily rancid smell.
- Service10.0
Exceptional service from staff, very helpful and accommodating.
- Location10.0
Excellent location near Taikoo Hui mall, very convenient.
- Room Quality10.0
Room was extremely comfortable, well-equipped for travelers.
- Amenities10.0
Facilities were good but slightly outdated, well-maintained overall.
- Value for Money10.0
Good value given the high quality of service and room.
- Food and Beverage9.5
Club lounge could be crowded at breakfast, slight improvement needed in service.
- Overall Experience10.0
Very pleasant stay, would definitely return.
Guest reviews
Location, room
Location, room
Unfortunately, the staff were not particularly helpful or accommodating , especially during check-in which was disappointing and affected our overall experience.
Centrally located and facilities kept clean and polished
Centrally located and facilities kept clean and polished
None, except perhaps need additional foreign news channel such as BBC news and to add a clock
Консиерж
Консиерж
Закуската, ресторанта, това че нямаше никакъв лоби бар, подтискаща стая.
Everything
Everything
Nil
Location , services, and quality
Location , services, and quality
Just the traffic around the Area was too much