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Madrid, ES

Exe Moncloa

Arcipreste de Hita 10

4 stars · Guest score 8.3/10

About this hotel

Luxurious Amenities Hotel Exe Moncloa offers a small outdoor pool, a gym with sauna, and a roof terrace with panoramic views. Stylish Accommodations Each room features bright, modern décor, smart wooden floors, flat-screen satellite TV, a minibar, and a bathroom with free toiletries. Convenient Location Located just off the A-6 Motorway, a short drive from Casa de Campo Park and Plaza España Square, with easy access to Madrid Barajas Airport. Experience luxury, style, and convenience at Hotel Exe Moncloa. Book your stay now for an unforgettable experience.

Highlights

Convenient Location

Situated near Casa de Campo Park and Plaza España, with easy access to Madrid Barajas Airport, perfect for exploring the city.

Comfort & Service

Enjoy modern, stylish rooms with smart amenities, complemented by a gym, sauna, and rooftop terrace for a relaxing stay.

Unique Amenities

Relax by the outdoor pool, unwind in the sauna, or take in panoramic views from the roof terrace.

Facilities

Parking
Swimming pool
Private parking
Outdoor pool
Parking garage
Outdoor pool - seasonal

All 68 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Sauna
Dry cleaning
Massage services
Non-smoking throughout
Daily housekeeping
Wheelchair accessible
Toilet with grab rails
Lower bathroom sink
Fruits
Shallow end
Fitness classes
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service

Check-in & checkout

Check-in: 03:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.1
Rooms are cleaned daily as mentioned in multiple reviews.
Service8.6
Staff is described as friendly and accommodating.
Location9.1
Centrally located with good access to public transportation.
Room Quality7.8
Some reviews mention rooms being small and issues with noise.
Amenities8.3
Good amenities but missing sound insulation in some rooms.
Value for Money7.5
Some reviews indicate it's pricey for the quality offered.
Food and Beverage8.6
Breakfast is varied and generally well-received.
Overall Experience8.5
Reviews are mostly positive with minor complaints.

Guest reviews

staff was very friendly, helpful, and welcoming. The location is great—right in front of a metro station, making it very convenient to get around.
staff was very friendly, helpful, and welcoming. The location is great—right in front of a metro station, making it very convenient to get around.
Housekeeping Issues: On one of the days, I returned to find my personal items in the bathroom disturbed, and the new towel provided had a hair on it. However, I must give credit to the staff for their immediate and professional response in resolving the issue. Breakfast: The breakfast does not meet the standards of a 4-star hotel. It felt as though they lacked a proper kitchen setup—even basic items like vegetables were not sliced. I have stayed at many 4-star hotels with a much better selection and quality. Elevators: The elevators are quite outdated. Upon arrival, they were out of order, and throughout the stay, we had to wait for a long time due to slow service. Overall, while the staff and location are great, there are several operational details that need attention for a true 4-star experience.
ketevan · 6/10

Great location
Great location
Air conditioning didn't work for 2 days. 2 out of 3 elevators were out of service for days without us (8th floor) receiving any compensation. We always had to wait a long time. The breakfast was not good.
Alfons · 2/10

It is comfortable and clean
It is comfortable and clean
At the pool bar, the girl ignored our order but the manager kindly solved it
Jenifer susana · 8/10

We spent a night with my family, the hotel is somewhat dark overall, it is a good hotel but maybe not for sightseeing. The staff is a 10. The location is not that good, we had trouble finding a good restaurant nearby. We were there for very few hours.
We spent a night with my family, the hotel is somewhat dark overall, it is a good hotel but maybe not for sightseeing. The staff is a 10. The location is not that good, we had trouble finding a good restaurant nearby. We were there for very few hours.
Paula · 6/10

Beatriz Lerma · 8/10

Good service and clean
Good service and clean
Nothing to say
Bernard · 10/10

Location of the hotel was excellent for exploring the city, right opposite the Moncloa metro station, and a reasonable walk to the tourist areas. The rooftop area was lovely with a nice small pool for cooling off. The hotel was clean and the staff were polite and helpful.
Location of the hotel was excellent for exploring the city, right opposite the Moncloa metro station, and a reasonable walk to the tourist areas. The rooftop area was lovely with a nice small pool for cooling off. The hotel was clean and the staff were polite and helpful.
The aircon didn't work in our room, which although was fixed quickly we were offered a coupon for 3 free drinks at the hotel bar as compensation, however the bar was never open for the entire duration of our stay (which was over a weekend when it was meant to be open all day) which was disappointing. The other issue was that the lifts had a mind of their own in terms of which floors they would arrive at, and for most of the stay two out of the three lifts were not working at all - not great for guests on higher floors. Breakfast hot buffet food was not very nice.
Nicola · 6/10

It's the second time I stay and I like the rooms and the location
It's the second time I stay and I like the rooms and the location
Nothing
BARBARA · 10/10