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Vienna, AT
a&o Wien Hauptbahnhof
Sonnwendgasse 11
2 stars · Guest score 6.9/10
About this hotel
Convenient Location Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions. Modern Amenities Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free. Entertainment and Recreation Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar. Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.
Facilities
- Parking
- Private parking
All 50 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Packed lunches
- Games room
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Special diet menus - on request
- Snack bar
- Lockers
- Electric vehicle charging station
- Vending machine - drinks
- Public transport tickets
- Strollers
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Key card access
- Live music/performance
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.3
Multiple reviews highlighted poor cleanliness standards.
- Service7.2
Staff were mentioned as friendly and helpful despite some issues.
- Location8.3
The location was often praised as convenient and central.
- Room Quality7.2
Rooms were noted as comfortable, but some had maintenance issues.
- Amenities6.3
Amenities received mixed reviews with some positive aspects noted.
- Value for Money7.7
Guests found it reasonably priced for what was offered.
- Food and Beverage6.3
Limited mentions suggest there's room for improvement.
- Overall Experience7.0
Overall experience is viewed as decent but with notable drawbacks.
Guest reviews
Location
Location
Cleanliness, unwashed windows, mirror stained with lipstick
Never again
Never again
Never again
The room was not equipped for summer heat. The windows cannot be opened properly to allow the wind to come in/ventilate the room. However, we were able to rent (refundable deposit) a small fan from the reception for 1 large room with 4 people - it provided mental satisfaction rather than physical cooling.
the beds
the beds
nothing
The bed was very comfortable. The location near the main train station is easily accessible. The room and toilet + shower were clean.
The bed was very comfortable. The location near the main train station is easily accessible. The room and toilet + shower were clean.
The USB charging ports at the bed did not work.