Prime Location
Located near Kraków Główny Train Station and Galeria Krakowska, providing easy access to the city's main attractions and shopping.
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Kraków, PL
PURO Kraków Stare Miasto
ul. Ogrodowa 10
4 stars · Guest score 9.4/10
About this hotel
Luxurious Accommodation with Modern Amenities Experience the modern and stylish PURO Kraków Stare Miasto, located just 1 km from the Main Market Square. Each room offers air conditioning, free Wi-Fi, a tablet, a 49-inch TV, and a safety deposit box. Relaxing Lounge and Gastronomic Delights Unwind in the hotel's lounge or indulge in classic dishes with a modern twist at HINT Kraków gastropub. Enjoy comfort food and a cozy ambiance during your stay. Convenient Location for Exploring Situated near Kraków Główny Train Station and Galeria Krakowska shopping mall, our hotel offers easy access to popular attractions and amenities. Book your stay now for a memorable experience.
Highlights
Comfort & Service
Enjoy modern amenities like air conditioning, free Wi-Fi, and a relaxing lounge to enhance your stay.
Unique Amenities & Dining
Stay connected with in-room tablets and 49-inch TVs, and indulge in classic dishes with a modern twist at HINT Kraków gastropub.
Facilities
- Parking
- Private parking
- Accessible parking
- Parking garage
- Pet bowls
All 73 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
- Temporary art galleries
- Pub crawls
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Some reviews noted cleanliness issues like a not very clean carpet.
- Service9.5
Overall, the staff was described as friendly and helpful, with some minor service delays.
- Location10.0
Multiple reviews praised the hotel for its excellent location near key attractions.
- Room Quality9.1
A few guests mentioned rooms being slightly small and cold, but overall comfort was highlighted.
- Amenities9.5
Amenities were well-reviewed, with comments on available beverages and breakfast options.
- Value for Money9.1
Value was generally perceived as good, with some mentioning concerns over room sizes.
- Food and Beverage9.5
Breakfast received high praise for variety and quality, despite some service issues.
- Overall Experience10.0
The overall experience was largely positive, marked by location and service satisfaction.
Guest reviews
Excellent location, friendly staff. Would like to put on record very professional and courteous services provided by Leon and other staff at the reception counter and the HINT restaurant.
Excellent location, friendly staff. Would like to put on record very professional and courteous services provided by Leon and other staff at the reception counter and the HINT restaurant.
It was just opposite the main stations and they were able to put our bags in luggage storage after we checked out. They brought me an iron when I asked for one. The coffee machine in the lobby is good
It was just opposite the main stations and they were able to put our bags in luggage storage after we checked out. They brought me an iron when I asked for one. The coffee machine in the lobby is good
The room was tiny. The bathroom was minuscule. Barely enough room to dry yourself without hitting the toilet. The fridge did not work very well. We had breakfast included but on the first day we had a pick up for a tour at the time breakfast commences (6.30am). They did pack us a take out breakfast but it was in no way to the value of the Breakfast we had paid for. They made some effort but it would have been so much better if we could have just grabbed what we wanted from the buffet at 6.20am.
Very friendly staff. The location was great just in front of the train station and close to oldtown. The room had a good size and it was very clean. Bed was very comfortable. There is a good restaurant in the hotel.
Very friendly staff. The location was great just in front of the train station and close to oldtown. The room had a good size and it was very clean. Bed was very comfortable. There is a good restaurant in the hotel.
nothing
Large modern/renovated hotel across the road from major train station. Found the property to be safe and quiet. Supermarket and fast food chains across the road with the centre of old town an easy 10 minute walk. Hotel is excellent for travelling to and from airport
Large modern/renovated hotel across the road from major train station. Found the property to be safe and quiet. Supermarket and fast food chains across the road with the centre of old town an easy 10 minute walk. Hotel is excellent for travelling to and from airport
Washing offered by the hotel was excessively expensive so needed to find a laundromat instead
The location
The location
Everything was perfect