Tulum, MX

Villas H2O

Calle Chichen Itza, Mz 24, Lt 001

3 stars · Guest score 8.9/10

About this hotel

Luxurious Villas with Private Terraces Stylish Rooms with Modern Amenities Indulge in contemporary decor, spacious accommodations, and private terraces in every air-conditioned room at Villas H2O Hotel. Relaxation by the Poolside Palapa Enjoy a continental breakfast by the large pool and immerse yourself in the serene ambiance of the poolside palapa at H2O. Convenient Location near Tulum National Park Explore the nearby beaches at Tulum National Park and the famous Mayan ruins just a short drive away. Book your stay at Villas H2O for an unforgettable experience.

Highlights

Nearby Attractions

Explore Tulum's beautiful beaches and Mayan ruins just a short drive from Villas H2O for an unforgettable adventure.

Guest Comfort

Enjoy spacious, modern rooms with private terraces and air conditioning, ensuring a relaxing and comfortable stay.

Distinctive Amenities

Relax by the poolside palapa with a continental breakfast or unwind on your private terrace in stylish surroundings.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Kids' pool
All 63 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Terrace
  • Family rooms
  • Garden
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Tour desk
  • Car hire
  • Massage services
  • Spa/wellness center
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Grocery deliveries
  • Shared kitchen
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Yoga classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Delivered food - securely covered

Check-in & checkout

Check-in
03:00 PM – 10:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Some reviews highlighted issues with cleanliness, including dirty sheets and unclean facilities.

  • Service10.0

    Guests appreciated the friendly and helpful staff.

  • Location9.0

    The hotel is a bit remote but accessible with a car.

  • Room Quality8.6

    Rooms are spacious but some are dated and have cleanliness issues.

  • Amenities9.0

    The pool and outside areas are well-maintained but some furniture is outdated.

  • Value for Money10.0

    Good value overall, with facilities justifying the price.

  • Food and Beverage7.5

    Breakfast options were criticized for being basic and lacking variety.

  • Overall Experience9.5

    Overall satisfaction is high despite some issues.

Guest reviews

A good surprise in Tulum. The pool of the hotel is huge and it is nice to spend some time there specially when the beaches in Tulum are full of sargassum. The staff of the hotel were very nice and the rooms (triple) was spacious.

A good surprise in Tulum. The pool of the hotel is huge and it is nice to spend some time there specially when the beaches in Tulum are full of sargassum. The staff of the hotel were very nice and the rooms (triple) was spacious.

Nothing to report in terms of potential improvements.

Olivier · 10/10
Marjorie · 10/10
Marjorie · 10/10

The welcome, the pool, the tranquility, the legendary Jesus who gave us a lot of tips!

The welcome, the pool, the tranquility, the legendary Jesus who gave us a lot of tips!

Sara · 8/10
Gemma · 10/10

Rooms Position Pool

Rooms Position Pool

Breakfast absolute disaster Lunch and dinner in general not sufficient: there is nothing else within a 60 km radius

Gabriele · 7/10

The welcome is very warm. The hotel is very beautiful with a large magnificent pool and a lush garden. It is quiet. The breakfast is very good.

The welcome is very warm. The hotel is very beautiful with a large magnificent pool and a lush garden. It is quiet. The breakfast is very good.

Claire · 9/10

The welcome from Jesus The large pool, even if it is not super clean, it is great. The breakfast, great. Parking right in front. 5 minutes from the central square to party. Since the sargassum, Tulum is not great but it was still a nice stop.

The welcome from Jesus The large pool, even if it is not super clean, it is great. The breakfast, great. Parking right in front. 5 minutes from the central square to party. Since the sargassum, Tulum is not great but it was still a nice stop.

Adeline · 8/10