Pets
Pets not allowed
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Montego Bay, JM
Hotel Riu Palace Jamaica - Adults Only - All Inclusive
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
4 stars · Guest score 8.8/10
About this hotel
Luxurious Spa Retreat - Indulge in massages, body treatments, and facials at our full-service spa. Unwind at 3 outdoor pools, nightclub, and health club. All-Inclusive Dining and Entertainment - Enjoy meals and beverages in our 5 restaurants, 4 bars, and 2 swim-up bars. Daily receptions and a poolside bar add to the lively atmosphere. Premium Amenities and Prime Location - Benefit from limo service, 24-hour room service, and complimentary breakfast. With conference spaces and meeting rooms, we cater to all your event needs. Experience beachfront luxury at Riu Palace Jamaica - Adults Only - All Inclusive. Book now to enjoy the best of Montego Bay!
Facilities
- Pool umbrellas
- Billiards or pool table
- Pool sun loungers
- Swimming pool
All 61 facilities
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Golfing nearby
- Television in common areas
- Rafting nearby
- Free breakfast
- Health club
- Nightclub
- Multilingual staff
- Free use of nearby fitness center
- Porter/bellhop
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Wedding services
- Grocery/convenience store
- Tours/ticket assistance
- Free reception
- Snack bar/deli
- Sailing on site
- Scuba diving on site
- Snorkeling on site
- Beach sun loungers
- Beach towels
- Beach volleyball on site
- Free buffet breakfast
- Housekeeping on request
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Well-lit path to entrance
- Vegetarian breakfast available
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Guest education on local ecosystems and culture
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic straws
- Water-efficient showers only
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Wheelchair accessible
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 12:00 PM
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Minimum Spring Break check-in age is 21 years old
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
House rules
Children and extra beds
No rollaway/extra beds available
Pets
Service animals not allowed
Accessibility
No elevators
Guest type
Caters to adults only
Children and extra beds
Children not allowed
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
The property is well maintained and cleaners frequently spotted, but some mentioned dirty beaches.
- Service9.4
Staff was consistently noted as amazing, friendly, and went above and beyond.
- Location8.9
Location praised but noted some issues with access to other resorts.
- Room Quality8.4
Rooms described as clean and spacious, though some experienced issues.
- Amenities8.9
Pools were warm and pleasant, but some mention they were small.
- Value for Money8.4
Mixed reviews with some positive experiences but also mentions of average food and issues with service consistency.
- Food and Beverage8.4
Buffet and ala carte options were highlighted, but there were comments on food quality and issues like food poisoning.
- Overall Experience9.4
Overall, guests expressed a memorable experience worth recommending despite some cons.
Guest reviews
We had a wonderful vacay!
We had a wonderful vacay!
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
The staff at this resort was amazing! Huge shoutout to bartenders David and Odain! They made the trip a great time. The entertainment crew is amazing as well. Too many great names to list. I saw a lot of negative reviews about the food but I thought the buffet was great with lots of diverse options. Maybe they were looking for chicken tenders, idk. The steakhouse was amazing. Steak was cooked well and tasted amazing. the lobster as well! No ATM on the property. Lots of locals sitting outside the gate. Got grabbed twice walking to the shopping center. So I just suggest going in a group of three and only during the day time. That aside we cannot wait to come back.
Toooooo many flies around the food area and the liquor options aren’t that great
Toooooo many flies around the food area and the liquor options aren’t that great
The entertainment alone is what makes Riu. Some of the staff was friendly. The beach and water were filled with debris. The kitchen needs to do a better job covering the food from flies. Krystal out of the four restaurants was the best. The rooms were ok, however Housekeeping came at least three times everyday without a request which wasnt needed. The staff didnt follow the instructions of the signs pri ided.
The entertainment alone is what makes Riu. Some of the staff was friendly. The beach and water were filled with debris. The kitchen needs to do a better job covering the food from flies. Krystal out of the four restaurants was the best. The rooms were ok, however Housekeeping came at least three times everyday without a request which wasnt needed. The staff didnt follow the instructions of the signs pri ided.
small place great staff
small place great staff
Property is very nice to be at…
Property is very nice to be at…
Enjoyed every moment
Enjoyed every moment
Pool was nice and clean
Pool was nice and clean