Prime Location
Situated just minutes from Auckland city centre and the airport, Quest Highbrook offers easy access to popular attractions and local hotspots.
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Auckland, NZ
Quest Highbrook
60 Highbrook Drive, The Crossings
4 stars · Guest score 8.9/10
About this hotel
Luxurious Accommodation Quest Highbrook offers luxurious accommodation in the heart of Highbrook, just minutes away from popular shopping centers and attractions. Each room is equipped with modern amenities including an iPod docking station, a flat-screen TV with a wide selection of movies, and free WiFi. The well-equipped kitchen or kitchenette in every apartment provides convenience for guests. Convenience and Services Guests can rely on the reception desk for local information and even arrange for limousine bookings. The hotel also features a business center, dry cleaning service, and 24-hour on-site management, ensuring a hassle-free stay for all visitors. Prime Location Located just a short drive from Auckland city centre and the airport, Quest Highbrook offers a prime location for both business and leisure travelers. Don't miss the chance to experience comfort and convenience at our hotel.
Highlights
Exceptional Service
Enjoy a hassle-free stay with 24-hour management, a business center, and personalized assistance from our reception team.
Modern Amenities
Each apartment features a well-equipped kitchen, flat-screen TV with movies, and free WiFi for your comfort and convenience.
Facilities
- Parking
- Private parking
- Accessible parking
- Parking garage
All 54 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Grocery deliveries
- Electric vehicle charging station
- Picnic area
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.8
Overall clean accommodation, but noted a slight smell and occasional housekeeping issues.
- Service9.3
Reception staff were welcoming and friendly, with good service throughout the stay.
- Location8.9
Convenient location near motorway, but parking is a downside.
- Room Quality9.3
Rooms were comfortable, well-equipped, and modern.
- Amenities8.6
Good amenities overall, but limited food options and issues with bathrooms noted.
- Value for Money8.8
Good price for the quality provided, but some complaints about extra charges.
- Food and Beverage8.4
Limited food options in the area and complaints about milk supply for coffee.
- Overall Experience9.2
Overall a very pleasant stay despite minor issues.
Guest reviews
Great location very quiet
Great location very quiet
N/A
The room was comfortable and clean. The shower had a great pressure of water.
The room was comfortable and clean. The shower had a great pressure of water.
Cleanliness Location
Cleanliness Location