London, GB

Chelsea Cloisters Serviced Apartments

Sloane Avenue

4 stars · Guest score 8/10

About this hotel

Central Location in London Located in the heart of central London, Chelsea Cloisters offers elegant, modern apartments in the fashionable district of Kensington and Chelsea. With South Kensington Underground Station just a 5-minute walk away, guests have easy access to the city's top attractions. Convenient Amenities Each individually designed apartment features a fully equipped kitchenette, satellite TV, and modern bathrooms. Some units offer separate living and dining areas. Weekly maid service and linen/towel changes ensure a comfortable stay. Additional Services Guests can enjoy a 24-hour reception, secure underground parking at discounted rates, and on-site dining options serving Argentinian and Japanese cuisine. With proximity to Harrods, Knightsbridge, and popular museums, Chelsea Cloisters is the perfect choice for your London stay.

Highlights

Central London Location

Situated in the heart of Kensington and Chelsea, with easy access to top attractions like Harrods and museums, just a 5-minute walk from South Kensington Station.

Comfort & Convenience

Enjoy weekly maid service, linen changes, and a 24-hour reception for a seamless and comfortable stay in modern, well-designed apartments.

Unique Dining & Amenities

On-site dining offers Argentinian and Japanese cuisine, while apartments feature fully equipped kitchens, satellite TV, and modern bathrooms.

Facilities

  • Parking
  • Private parking
  • Parking garage
All 44 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Non-smoking throughout
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Security alarm

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
10:30 AM

What's nearby

  • Buckingham Palace1.3 km
  • Houses of Parliament (Palace of Westminster)1.9 km
  • London Victoria Station0.9 km
  • Natural History Museum0.9 km
  • Victoria and Albert Museum (V&A)0.9 km
  • Harrods1.1 km
  • Tate Britain2.0 km
  • Sloane Square0.3 km
  • King's Road (Chelsea)0.4 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.3

    Several reviews mentioned issues with room conditions and cleanliness.

  • Service9.3

    Exceptional staff service was frequently highlighted in reviews.

  • Location9.3

    Multiple reviews praised the great location.

  • Room Quality6.8

    Some rooms were described as needing refurbishment and had maintenance issues.

  • Amenities7.8

    Amenities were noted as being basic yet functional, with some issues reported.

  • Value for Money7.3

    Value for money was questioned due to room quality issues.

  • Food and Beverage8.3

    Average, with no specific mentions regarding food and beverage services.

  • Overall Experience8.3

    Overall experience was mostly positive despite some mentioned issues.

Guest reviews

Location is good

Location is good

Small ventilator, no A/C and it was rather small.

Keiko · 7/10

A lovely well located, small apartment.

A lovely well located, small apartment.

Too few lifts were operating

Warren · 10/10
Mark · 9/10
Gail · 10/10

Good location and comfortable.

Good location and comfortable.

Second time we have stayed and the lifts out of order. Very inconvenient when you have luggage.

Karen · 6/10

It was in a good location for travelling to/and around different parts of London. It had a washing machine and was clean. I stayed 9 nights so I wanted the facilities to clean my clothes and have my coffees in the studio to avoid the extra ordinary cost of London coffee! They cleaned/serviced the studio when they said they would.

It was in a good location for travelling to/and around different parts of London. It had a washing machine and was clean. I stayed 9 nights so I wanted the facilities to clean my clothes and have my coffees in the studio to avoid the extra ordinary cost of London coffee! They cleaned/serviced the studio when they said they would.

The pillows gave me sinus, they probably don’t get cleaned that often. I booked an executive suite based on online photos. It was more like a studio with a washing machine.

Kelly-Ann · 7/10

The staff was very attentive and the beds were very comfortable. We were very close to the South Kensington metro station and were very well connected.

The staff was very attentive and the beds were very comfortable. We were very close to the South Kensington metro station and were very well connected.

As I had read in some comments, there were two elevators and one was broken every day.

Elena · 9/10

It is a well-managed residence that I have been visiting several times a year for many years and that I have never felt the need to change. Excellent location and beautiful city views from the rooms on the upper floors (eighth-ninth) that have always been reserved for me upon my request.

It is a well-managed residence that I have been visiting several times a year for many years and that I have never felt the need to change. Excellent location and beautiful city views from the rooms on the upper floors (eighth-ninth) that have always been reserved for me upon my request.

Mauro Bacci · 8/10