Santiago, CL

ibis Santiago Las Condes

Calle O Connell 165

3 stars · Guest score 7.6/10

About this hotel

Convenient Location in Santiago Ibis Santiago Manquehue Norte offers a bar, restaurant, and free Wi-Fi access. The rooms feature modern amenities like a flat-screen TV, air conditioning, and sound-proofing for a comfortable stay. 24-Hour Front Desk and Tour Desk The hotel provides a 24-hour front desk, tour desk, and luggage storage for your convenience. Explore nearby attractions such as Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace. Easy Access to Airport and City Attractions Located just 30 minutes from Arturo Merino Benitez Airport, Ibis Santiago Manquehue Norte is a great choice for travelers. Book now for a pleasant stay in Santiago.

Highlights

Convenient Location

Explore nearby attractions like Araucano Park, Bellas Artes Museum, and La Moneda Presidential Palace from this well-situated Santiago hotel.

Guest-Centric Service

Enjoy 24-hour front desk support, tour assistance, and luggage storage for a seamless and comfortable stay.

Modern Amenities & Dining

Relax in sound-proofed rooms with flat-screen TVs and air conditioning, and unwind at the hotel bar and restaurant.

Facilities

  • Parking
  • Accessible parking
  • Street parking
All 75 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Electric vehicle charging station
  • Toilet with grab rails
  • Lower bathroom sink
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.0

    Several mentions of maintenance issues and room quality without sufficient cleanliness praise.

  • Service8.0

    Generally positive feedback on staff, although some inconsistency noted.

  • Location9.0

    Frequent commendation for the convenient location; many positive mentions.

  • Room Quality6.5

    Rooms described as small and with noise issues; general dissatisfaction.

  • Amenities7.5

    Basic amenities mentioned; lack of gym and limited room facilities noted.

  • Value for Money7.8

    Some rooms considered overpriced compared to quality; varied responses.

  • Food and Beverage7.5

    Breakfast received some compliments, but there were issues with service.

  • Overall Experience7.6

    A mix of good and bad experiences, averaging towards a decent stay.

Guest reviews

The location

The location

The reception and check-in very slow

Concha · 9/10

Location

Location

Treatment of the reception staff. I booked two nights through booking, but the flight was delayed so I arrived the next day. Upon arriving at 06:00, they tell me that my reservation was canceled. And if I want to stay, I have to pay for the previous night and the next one for 230,000 directly to the hotel and outside of booking. I mention that I will be there from 6 am to 4 pm and if they canceled my reservation, they should charge me for only one night. He said no, and I had to accept at that time. 230,000 for a small and old room that also did not include breakfast. Better to take an Airbnb or look for a better hotel.

rodrigo · 1/10
Jorge · 1/10

Cleanliness, varied breakfast, very good location, friendliness of the staff, comfortable beds, good shower, good hotel restaurant.

Cleanliness, varied breakfast, very good location, friendliness of the staff, comfortable beds, good shower, good hotel restaurant.

The room was a bit small.

Maria Agustina · 9/10
Rodrigo · 10/10

Location and organization

Location and organization

Lucas · 10/10

The space was adequate!

The space was adequate!

The bathrooms were leaking!

SOLANGE · 8/10
Claire · 7/10