Chengdu, CN

The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District

5 stars · Guest score 9.8/10

About this hotel

Luxurious Accommodations The Ritz-Carlton, Chengdu offers a blend of modern convenience and traditional grandeur in its room and suite accommodation, providing complimentary Wi-Fi, plush bedding, and stunning views of Tianfu Square and the Chengdu skyline. Spa and Wellness Retreat Indulge in relaxation at the hotel's spa, featuring ten treatment rooms, massage therapy, face and body treatments, a fitness center, indoor swimming pool with underwater music, yoga studio, sauna, steam facilities, and vitality pools for a rejuvenating experience. Culinary Delights Savor a variety of cuisines at the hotel's restaurants, from Cantonese and Sichuan dishes at Li Xuan to Asian-themed tapas at FLAIR, and Mediterranean fare at Dining Room. Don't miss the English Afternoon Tea at the lobby bar for a delightful experience. Experience luxury and comfort at The Ritz-Carlton, Chengdu - Book now for an unforgettable stay!

Highlights

Nearby Attractions & Vibe

Situated at No. 269 Shuncheng Avenue in Qingyang, guests can enjoy convenient access to Tianfu Square views and Chengdu skyline from a luxury base.

Service & Comfort

Staff are noted for problem-solving and accommodating requests, elevating the stay with attentive service and a luxurious, comfortable room experience.

Dining & Amenities

Dine across Cantonese, Sichuan, and Mediterranean options, plus the lobby’s English Afternoon Tea, complemented by spa facilities and a well-equipped club lounge.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Accessible parking
  • Parking garage
  • Heated pool
  • Indoor pool
All 88 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Board games/puzzles
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Lockers
  • Electric vehicle charging station
  • Indoor play area
  • Kid-friendly buffet
  • Emergency cord in bathroom
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access
  • Themed dinner nights
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.1

    One guest returned food to the buffet, which was off-putting.

  • Service10.0

    Staff were very helpful, especially in problem-solving and accommodating requests.

  • Location9.6

    Location was good but too far from the shopping mall.

  • Room Quality10.0

    Rooms were described as luxurious and comfortable.

  • Amenities10.0

    Facilities were excellent, with good breakfast and club lounge.

  • Value for Money10.0

    Overall experience justifies the cost, considering the service and amenities.

  • Food and Beverage9.7

    Breakfast had good choices but food handling raised concerns.

  • Overall Experience10.0

    Overall was a perfect experience; definitely would come again!