Convenient Location
Situated next to a major road, the hotel provides easy access to shopping, local eateries, and the vibrant city center of Querétaro.
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Queretaro, MX
Holiday Inn Queretaro Zona Krystal by IHG
Km 11 Carretera Queretaro
5 stars
About this hotel
Luxurious Amenities The Holiday Inn Queretaro Zona Krystal presents a blend of modern comfort and convenience. The hotel boasts an outdoor pool, a well-equipped gym, and a trendy bar-restaurant for guests to unwind and indulge. Elegant Rooms Experience sophistication in every corner with rooms and suites featuring chic contemporary decor, flat-screen cable TV, and complimentary Wi-Fi. Wake up to the aroma of freshly brewed coffee from the in-room coffee machine and enjoy stunning city views from select accommodations. Convenient Location Situated next to a major road leading into Querétaro, the hotel offers easy access to Antea Shopping Centre, local eateries, and the vibrant city center. With meeting facilities, a tour desk, and free parking on-site, every guest's stay is guaranteed to be seamless. Book your stay at the Holiday Inn Queretaro Zona Krystal for a memorable and relaxing experience.
Highlights
Guest Comfort
Enjoy modern rooms with chic decor, flat-screen TVs, free Wi-Fi, and city views, ensuring a sophisticated and relaxing stay.
Distinctive Amenities
Unwind at the outdoor pool, work out in the gym, or dine at the trendy bar-restaurant for a memorable experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Heated pool
- Pool cover
All 82 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Allergy-free room
- Kid meals
- Snack bar
- Vending machine - drinks
- Kid-friendly buffet
- Wine/champagne
- Sun umbrellas
- Fruits
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Broadcast Live sport events
- Cooking class
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 01:00 PM
Accessibility
35.71 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.5
Overall positive feedback on cleanliness, but some mention of old rooms and noise from neighbors.
- Service10.0
Staff were consistently noted as friendly and helpful.
- Location9.5
Close to activities with convenient parking.
- Room Quality8.5
Rooms were nice, but issues with noise from adjacent rooms were mentioned.
- Amenities8.0
Gimnasio poco equipado y viejo; limited amenities noted.
- Value for Money8.5
Good value for the quality of the hotel; however, some mentioned the price of the buffet as high.
- Food and Beverage9.5
Food was positively highlighted, especially the breakfast buffet.
- Overall Experience9.5
Guests expressed overall satisfaction with their stay.
Guest reviews
The size of the room and the comfort, in addition to the treatment of the staff.
The size of the room and the comfort, in addition to the treatment of the staff.
There was nothing in regard
They did not want to give me an invoice, claiming that it should be issued by Booking.com
They did not want to give me an invoice, claiming that it should be issued by Booking.com
They did not want to give me an invoice, claiming that it should be issued by Booking.com
The room was spacious
The room was spacious
There is no good communication between Booking and the hotel. I booked the room with breakfast and the hotel was not aware
The bed is super comfortable, the sheets and pillows. The staff always with a smile and helping with our needs. Everything is great! Cleanliness, comfort, and attention.
The bed is super comfortable, the sheets and pillows. The staff always with a smile and helping with our needs. Everything is great! Cleanliness, comfort, and attention.
location
location
the bathroom is very noisy and its design does not isolate its use and is not pleasant for the companion. the rooms deserve a remodeling
The buffet breakfast and the service are very good. The rooms are spacious and were perfectly clean. The quality - price ratio is very good.
The buffet breakfast and the service are very good. The rooms are spacious and were perfectly clean. The quality - price ratio is very good.
Comfortable, clean, good location
Comfortable, clean, good location
Nothing