Denpasar, ID

MarsCity Hotel

Jl. Kerta Dalem, Sidakarya

3 stars · Guest score 5.8/10

About this hotel

Relaxation and Pampering Indulge in massages, body treatments, and facials, then take advantage of the complimentary wireless internet, concierge services, and even babysitting. Fine Dining and Leisure Savor delicious meals at Allien Restaurant with pool views, enjoy 24-hour room service, and unwind at the poolside bar or daily complimentary reception. Top-notch Amenities and Services Benefit from a 24-hour business center, express check-out, dry cleaning, event facilities, and free onsite parking. Your comfortable room with a Select Comfort bed and modern amenities awaits. Book your stay at MarsCity Hotel for a luxurious and convenient experience in Denpasar.

Highlights

Denpasar Location

Situated in Denpasar, the hotel offers easy access to local attractions and a vibrant neighborhood atmosphere.

Guest-Centered Service

Enjoy personalized services like massages, babysitting, and 24-hour room service designed for your comfort.

Dining & Amenities

Savor meals at Allien Restaurant with pool views and take advantage of modern amenities and event facilities.

Facilities

  • Pool umbrellas
  • Parking (limited spaces)
  • Free self parking
  • Pool sun loungers
  • 24-hour pool access
All 33 facilities
  • Conference space
  • Golfing nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Breakfast available (surcharge)
  • Rafting nearby
  • Express check-out
  • Parasailing nearby
  • Wedding services
  • Tours/ticket assistance
  • 24-hour business center
  • Free reception
  • Snack bar/deli
  • Boat tours nearby
  • Ballroom
  • Banquet hall
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Garden
  • Luggage storage
  • Express check-in/check-out
  • Designated smoking area
  • Concierge service
  • Wheelchair accessible

Check-in & checkout

Check-in
02:00 PM – anytime
Check-out
12:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

House rules

Pets

Pets not allowed

General

Individually-wrapped food options are available for dinner

Sustainability Certifications

Property confirms they are implementing guest safety measures

General

Individually-wrapped food options are available for breakfast

General

Individually-wrapped food options are available for lunch

Pets

Service animals not allowed

Check-in & Check-out

Contactless check-out is available

General

Guests are provided with free hand sanitizer

General

Staff temperature checks are conducted regularly

Guest type

Essential workers only - NO

Accessibility

No elevators

General

Individually-wrapped food options are available

Rooms & rates

Choose dates from search to see available rooms.

Guest reviews

Left a week early, couldn't stand it, no money back Sorry, but there is nothing in your hotel! No cafe or restaurant, not even a kitchen where you can cook for yourself. Your bar is absurd? Half of the declared items are not there, the bartender does not understand the word tea and coffee. One time I waited 20 minutes for a cappuccino, I made an order and he just left. Then the girl came in and said he didn't understand me. He didn't understand the word cappuccino? Is he a bartender or a janitor? Half the staff speaks only their own language and don't understand the simplest English words. What are they doing here? Or do you have a Balinese only hotel? There are no lemons in the bar! That's absurd. Half the world drinks tea with lemon. No cookies or chocolates or brownies either. You have nothing to buy at all! Even if one feels like spending money. The store at the entrance is also miserable - just chemical snacks and the same chemical lemonades. There are no cafes, restaurants or normal stores near the hotel! You don't have a washing machine! Which is absurd. What's the point of taking your laundry somewhere and paying for it? There's nothing. Your guests are constantly smoking, shaking off the ashes and spitting on the floor. There is no table or chair in the room where you could work on your computer. There is not even a nightstand where you could put your things so that they do not lie on your useless yellow couch. My dough is piled up on the couch! No kettle! Why not put a kettle in the room so the guest can have tea in the morning? I have been to many hotels and there was a kettle everywhere! The most absurd thing is that you can not eat in the room! Who came up with this and what good is it to you? I, for example, like to eat alone and in silence, but here I can not do it! To be honest, I have not seen such service anywhere, although I have been many places. More precisely, there is no service at all! This is not a hotel, but some kind of lodging. When I arrived from the airport, there was no toilet paper in the room! What the hell is this?! Yesterday, the internet went down. Yes, and this review will go to all booking sites so people don't get screwed up like I did.

Left a week early, couldn't stand it, no money back Sorry, but there is nothing in your hotel! No cafe or restaurant, not even a kitchen where you can cook for yourself. Your bar is absurd? Half of the declared items are not there, the bartender does not understand the word tea and coffee. One time I waited 20 minutes for a cappuccino, I made an order and he just left. Then the girl came in and said he didn't understand me. He didn't understand the word cappuccino? Is he a bartender or a janitor? Half the staff speaks only their own language and don't understand the simplest English words. What are they doing here? Or do you have a Balinese only hotel? There are no lemons in the bar! That's absurd. Half the world drinks tea with lemon. No cookies or chocolates or brownies either. You have nothing to buy at all! Even if one feels like spending money. The store at the entrance is also miserable - just chemical snacks and the same chemical lemonades. There are no cafes, restaurants or normal stores near the hotel! You don't have a washing machine! Which is absurd. What's the point of taking your laundry somewhere and paying for it? There's nothing. Your guests are constantly smoking, shaking off the ashes and spitting on the floor. There is no table or chair in the room where you could work on your computer. There is not even a nightstand where you could put your things so that they do not lie on your useless yellow couch. My dough is piled up on the couch! No kettle! Why not put a kettle in the room so the guest can have tea in the morning? I have been to many hotels and there was a kettle everywhere! The most absurd thing is that you can not eat in the room! Who came up with this and what good is it to you? I, for example, like to eat alone and in silence, but here I can not do it! To be honest, I have not seen such service anywhere, although I have been many places. More precisely, there is no service at all! This is not a hotel, but some kind of lodging. When I arrived from the airport, there was no toilet paper in the room! What the hell is this?! Yesterday, the internet went down. Yes, and this review will go to all booking sites so people don't get screwed up like I did.

Trip36616755373 · 2/10

Well ... Had Short Meeting in Denpasar , Your Hotel seem the nearest one. Your bathroom make me remember with bathroom in the crew cabin of cruiseship😁.... Due the pandemi just put more extra efforts to give your best for customer no matter where are they come from👌 seem your customer mostly student for studytour

Well ... Had Short Meeting in Denpasar , Your Hotel seem the nearest one. Your bathroom make me remember with bathroom in the crew cabin of cruiseship😁.... Due the pandemi just put more extra efforts to give your best for customer no matter where are they come from👌 seem your customer mostly student for studytour

Hcikesha108 · 6/10

This is the worst hotel. It seems like a hotel where you can get a skin disease. It's so cheap that I absolutely do not recommend using it here.

This is the worst hotel. It seems like a hotel where you can get a skin disease. It's so cheap that I absolutely do not recommend using it here.

kimeunkyung · 2/10

The room rate is not too expensive. The room is slightly different from the pictures that they put on the online booking website. I’ve been there twice, the room on the first stay was smelly, but since I just stayed for one night I think it would be fine. The second stay I ask the staff to not give me the same room as my first stay. And the room on the second stay was better. I didn’t capture the look of the room, but the room was ok, it’s clean, and the aircon works very well. The pool was small (well what are you expecting from a cheap city hotel), but it was good enough, no sunshine in the swimming pool, looks like it’s covered by the building itself.

The room rate is not too expensive. The room is slightly different from the pictures that they put on the online booking website. I’ve been there twice, the room on the first stay was smelly, but since I just stayed for one night I think it would be fine. The second stay I ask the staff to not give me the same room as my first stay. And the room on the second stay was better. I didn’t capture the look of the room, but the room was ok, it’s clean, and the aircon works very well. The pool was small (well what are you expecting from a cheap city hotel), but it was good enough, no sunshine in the swimming pool, looks like it’s covered by the building itself.

dcangelica · 6/10

The crew in this hotel was very nice (especially the people at the reception), but I felt sad with the room. The blanket and towel were extremely dirty and stinky, and the toothbrush in the room was wet on the top, I think someone already used it before me and the cleaner didn't change it into a new one (that was the worst thing).

The crew in this hotel was very nice (especially the people at the reception), but I felt sad with the room. The blanket and towel were extremely dirty and stinky, and the toothbrush in the room was wet on the top, I think someone already used it before me and the cleaner didn't change it into a new one (that was the worst thing).

dwi_udayani · 4/10

I stayed at MarsCity hotel for 1 night. The room is very small but very comfortable, the air conditioning was very cold. The bathroom is very clean but small. There are no amenities in my bathroom except a bath towel. The staff is not good at all, when I checked in I lost my time because the staff couldn't use my debit card (I think she is a trainee person), and when I checked out, I had to wait for a long time.

I stayed at MarsCity hotel for 1 night. The room is very small but very comfortable, the air conditioning was very cold. The bathroom is very clean but small. There are no amenities in my bathroom except a bath towel. The staff is not good at all, when I checked in I lost my time because the staff couldn't use my debit card (I think she is a trainee person), and when I checked out, I had to wait for a long time.

Deviaprilia310 · 6/10

If you are a backpacker, it's okay to stay for the price. I saw a few cockroaches and other bugs near the bed and bathroom. There is no fridge in the room but it's okay I guess the aircon works great and there is a nice swimming pool. The bed was comfortable in every way and it's a nice and quiet area with not much noise.

If you are a backpacker, it's okay to stay for the price. I saw a few cockroaches and other bugs near the bed and bathroom. There is no fridge in the room but it's okay I guess the aircon works great and there is a nice swimming pool. The bed was comfortable in every way and it's a nice and quiet area with not much noise.

Gert · 8/10

This hotel is just not worth your money. First of all, the pictures are lying. The staff is bad, most of them don't even speak English. My girlfriend and I are backpackers and booked this because we wanted some luxury, but we would rather stay in a guesthouse again than stay here!

This hotel is just not worth your money. First of all, the pictures are lying. The staff is bad, most of them don't even speak English. My girlfriend and I are backpackers and booked this because we wanted some luxury, but we would rather stay in a guesthouse again than stay here!

233tijnb · 2/10