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Queenstown, NZ
Platinum Queenstown
96 Fernhill Road
4 stars · Guest score 9.5/10
About this hotel
Luxurious Villas with Self-Catering Amenities Our villas offer a luxurious and self-contained stay, perfect for those seeking independence and comfort. Guests can enjoy the convenience of self-catering facilities without daily housekeeping for ultimate privacy. Complimentary Mid-Stay Housekeeping For extended stays of 5 nights or more, we offer a complimentary mid-stay housekeeping service to ensure a fresh and tidy villa throughout your visit. Relax and enjoy your stay without worrying about the upkeep. Covid-19 Safety Measures Rest assured, we prioritize the safety of our guests and staff. With additional Covid-19 information provided in each villa, we are committed to maintaining high standards to protect everyone. Book now for a safe and luxurious experience at Platinum Villas.
Facilities
- Parking
- Free Parking
- Private parking
All 35 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Heating
- Garden
- Laundry
- Luggage storage
- Tour desk
- Tennis court
- Dry cleaning
- Skiing
- Ski storage
- Babysitting/child services
- Non-smoking throughout
- Grocery deliveries
- Ski equipment hire on site
- Tennis equipment
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- Process in place to check health of guests
Check-in & checkout
- Check-in
- 02:00 PM – 06:30 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Some housekeeping oversights noted, such as dustiness in certain areas.
- Service10.0
Staff were reported as super helpful, enhancing the overall experience.
- Location10.0
The hotel has a great location with stunning views and convenience to town.
- Room Quality9.6
Rooms are spacious and well-appointed, contributing to comfort.
- Amenities9.6
Facilities were appreciated, albeit with minor suggestions like varied pillow types.
- Value for Money9.1
General sentiment of value seems good considering amenities and location.
- Food and Beverage9.1
No specific mentions, assumed standard quality for this hotel tier.
- Overall Experience10.0
Overall guest experiences have been exceptionally positive.