Tulum, MX

Casa Malca

5 stars · Guest score 9.2/10

About this hotel

Luxurious Beachfront Property Experience the ultimate getaway at Casa Malca, situated along a pristine beach in Tulum, bordering the Sian Ka’an Biosphere Reserve. Elegant Accommodation Indulge in our stylishly decorated rooms and suites, each boasting serene views of either the lush gardens or the turquoise Caribbean Sea. Convenient Location Explore Tulum town and the ancient Mayan ruins just a short distance away, while enjoying the seclusion of our beachfront oasis. Book now to immerse yourself in luxury at Casa Malca and create unforgettable memories by the sea.

Highlights

Prime Location Near Tulum

Enjoy easy access to Tulum town, ancient Mayan ruins, and the serene beachfront setting of Casa Malca.

Elegant Guest Comfort

Relax in stylishly decorated rooms with peaceful views of lush gardens or the turquoise Caribbean Sea.

Distinctive Amenities & Dining

Experience luxurious amenities and savor local flavors in our exclusive dining options.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Pool with view
  • Indoor pool
  • Indoor pool - seasonal
All 108 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • Laundry
  • Luggage storage
  • Fishing
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Car hire
  • Children's playground
  • Sauna
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Billiards
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Beachfront
  • Concierge service
  • Special diet menus - on request
  • Allergy-free room
  • Kid meals
  • Kids' outdoor play equipment
  • Private beach area
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shallow end
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Yoga classes
  • Manicure
  • Pedicure
  • Fitness classes
  • Personal trainer
  • Beach
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Themed dinner nights
  • Temporary art galleries
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 11:30 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.4

    The beach and grounds are groomed constantly, keeping everything pristine.

  • Service9.8

    Outstanding level of service with attentive staff details mentioned.

  • Location9.4

    Direct access to a peaceful beach and scenic surroundings.

  • Room Quality9.3

    Room was spacious and comfortable, ideal for a family stay.

  • Amenities9.4

    Good amenities including gym, padel court, and yoga class.

  • Value for Money8.3

    On-site dining was considered overpriced compared to nearby options.

  • Food and Beverage8.4

    Breakfast options were limited and not worth the price.

  • Overall Experience9.6

    Delivered a luxurious and memorable experience, highly rated by guests.

Guest reviews

everything

everything

nothing

Gustavo · 10/10

The kindness of the staff

The kindness of the staff

The rooms are dark. The nauseating smell of sargassum throughout the establishment and even more at the pool. Inability to swim in the sea which is full of sargassum. Exorbitant meal prices.

Yael · 7/10

Location

Location

Sargassum

Chisalita · 9/10

The hotel is not ultra-luxurious in the traditional sense, but it is incredibly charming, beautifully designed, and unlike anywhere else. It has a very unique atmosphere that immediately makes you feel relaxed. The staff were exceptional throughout our stay—genuinely kind, attentive, and always eager to help. Our room was huge, and the team was very accommodating with every request we had. One of the highlights is the pool area, which is absolutely beautiful and incredibly peaceful. Another thing we loved is that every room is built directly on the sand, whether facing the beach or nestled in the jungle, giving the whole property the feeling of a private beachfront villa. Breakfast is à la carte rather than a buffet, and every dish we tried was delicious and freshly prepared. The only real downside is not the hotel itself but the beach conditions. During our stay, there was a significant amount of seaweed. It seems to be more of a regional issue, and I wish more was being done to protect this beautiful coastline, as some nearby areas such as Playa del Carmen appear to be better managed. Tulum town also felt much quieter than expected, with many shops and restaurants closed. That said, Casa Malca offers such a serene and special experience that it is absolutely worth staying here. If you’re looking for a peaceful, stylish retreat where you can truly unwind, this place is a fantastic choice.

The hotel is not ultra-luxurious in the traditional sense, but it is incredibly charming, beautifully designed, and unlike anywhere else. It has a very unique atmosphere that immediately makes you feel relaxed. The staff were exceptional throughout our stay—genuinely kind, attentive, and always eager to help. Our room was huge, and the team was very accommodating with every request we had. One of the highlights is the pool area, which is absolutely beautiful and incredibly peaceful. Another thing we loved is that every room is built directly on the sand, whether facing the beach or nestled in the jungle, giving the whole property the feeling of a private beachfront villa. Breakfast is à la carte rather than a buffet, and every dish we tried was delicious and freshly prepared. The only real downside is not the hotel itself but the beach conditions. During our stay, there was a significant amount of seaweed. It seems to be more of a regional issue, and I wish more was being done to protect this beautiful coastline, as some nearby areas such as Playa del Carmen appear to be better managed. Tulum town also felt much quieter than expected, with many shops and restaurants closed. That said, Casa Malca offers such a serene and special experience that it is absolutely worth staying here. If you’re looking for a peaceful, stylish retreat where you can truly unwind, this place is a fantastic choice.

Rubenbrk · 10/10
Dani · 9/10

Thanks to everyone at Casa Malca for making our stay a pleasure. Breakfast was fantastic every morning. The room was perfect. We really enjoyed the art tour. The location is quite good in Tulum with lots of bars and restaurants around.

Thanks to everyone at Casa Malca for making our stay a pleasure. Breakfast was fantastic every morning. The room was perfect. We really enjoyed the art tour. The location is quite good in Tulum with lots of bars and restaurants around.

R687YGrobertb · 10/10

Loved the Staff, so nice, Rooms were well sized and breakfast each morning was delicious.

Loved the Staff, so nice, Rooms were well sized and breakfast each morning was delicious.

I didn't feel this was a 5-star resort. It's more a 4-star. You only have a pool. If you want to use a hot tub or sauna you have to pay $100 for 30min. Nearly every 5-star resort I stay at offers all these to all the guests. It needs a bit of work, you can see all the exposed orange electrical wire which is super dangerous it should be 600mm below ground. Holes in the wall in the bathrooms in the Restaurant. Tiling not finished. You are next to a construction site next door so you have to deal with that also as an eyesore. PLUS as they are so far from the restaurants in Tulum, they don't offer a shuttle service. If you walk or Ride a bike be careful, has there it a pot holes everywhere and no lights at night. It's like the Government have given up on Tulum. I was told to be Careful about the Police as they are wanting Bribes to get Dric License back off you when they pull you over for checks. Also wished they informed me about this Seaweed Plaque that they have as the beach is 100% out of action. You can't even go down to it. I had to go to Cancun to swim in the beach. Sad.

Tudorv · 7/10
Cömert · 8/10