Washington, US

Hyatt Place Washington DC/US Capitol

33 New York Avenue NE

3 stars · Guest score 7.4/10

About this hotel

Convenient Location in NoMa Neighbourhood Hyatt Place Washington DC/US Capitol, just 2.7 km from The White House, offers free WiFi access and comfortable rooms with modern amenities. On-Site Dining and 24-Hour Services Guests can enjoy the convenience of on-site dining with The Gallery menu available 24/7, featuring a variety of delicious options. Additionally, the hotel provides a 24-hour front desk and luggage storage for guests' ease. Close Proximity to Major Attractions Located near The Smithsonian Institution and Dupont Circle, and with the Noma - Gallaudet U metro station nearby, exploring Washington D.C. is a breeze from Hyatt Place. Experience comfort and convenience at Hyatt Place Washington DC/US Capitol - book your stay now!

Highlights

Prime Location Near Attractions

Located in NoMa, just 2.7 km from The White House, with easy access to Smithsonian and Dupont Circle for exploring Washington.

Comfort and Convenience

Enjoy modern amenities, free WiFi, 24-hour front desk, and luggage storage for a seamless and comfortable stay.

On-Site Dining & Services

Savor delicious options from The Gallery menu available 24/7, with round-the-clock service to meet your needs.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Outdoor pool
  • Parking garage
  • Outdoor pool - seasonal
  • Heated pool
All 60 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Designated smoking area
  • Concierge service
  • Allergy-free room
  • Snack bar
  • ATM/cash machine on site
  • Sun loungers or beach chairs
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
04:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.6

    No hot water and cleanliness issues mentioned, impacting the experience.

  • Service8.6

    Staff were proactive and accommodating despite hot water issues.

  • Location8.6

    Excellent location mentioned in multiple reviews, close to key attractions.

  • Room Quality7.6

    Rooms are generally good but impacted by lack of hot water.

  • Amenities7.1

    Amenities mentioned lack heating in bathrooms and breakfast issues.

  • Value for Money6.6

    Some felt the value was lacking due to high parking fees and service issues.

  • Food and Beverage7.1

    Breakfast is noted as repetitive; however, restaurant quality is praised.

  • Overall Experience7.1

    Experience marred by water issues but improved by customer service.

Guest reviews

Breakfast was good Wide variety of food

Breakfast was good Wide variety of food

Cleanliness Parking

veena · 7/10

We had a wonderful experience during our stay, and a big part of that was thanks to Layla at the front desk. She went above and beyond to make sure all of our expectations were met and that we felt comfortable throughout our stay. Layla was extremely friendly, professional, patient, and helpful. We had quite a few questions, and she took the time to answer every one of them and made sure we had everything we needed. She was always approachable and had such a positive attitude, which made us feel genuinely welcomed. Excellent customer service can really make a difference when staying at a hotel, and Layla definitely delivered that. We truly appreciated her kindness, attention to detail, and willingness to help. She is a great asset to the hotel and deserves recognition for the outstanding service she provides. Thank you, Layla, for making our stay such a positive and enjoyable experience. We would definitely stay here again!

We had a wonderful experience during our stay, and a big part of that was thanks to Layla at the front desk. She went above and beyond to make sure all of our expectations were met and that we felt comfortable throughout our stay. Layla was extremely friendly, professional, patient, and helpful. We had quite a few questions, and she took the time to answer every one of them and made sure we had everything we needed. She was always approachable and had such a positive attitude, which made us feel genuinely welcomed. Excellent customer service can really make a difference when staying at a hotel, and Layla definitely delivered that. We truly appreciated her kindness, attention to detail, and willingness to help. She is a great asset to the hotel and deserves recognition for the outstanding service she provides. Thank you, Layla, for making our stay such a positive and enjoyable experience. We would definitely stay here again!

Girish · 10/10

It was a very pleasant experience, the staff was friendly and hospitable, I definitely recommend it and would return to Hyatt whenever I travel to Washington

It was a very pleasant experience, the staff was friendly and hospitable, I definitely recommend it and would return to Hyatt whenever I travel to Washington

Johanna Lizzete · 10/10
Diana · 10/10

The staff was great

The staff was great

The location was not good. At night Rats take over the front of the hotel so stay inside

Natasha · 7/10
Sergiy · 9/10
Nagage Shashin · 9/10

Everything, notably pool and breakfast. The location is also safe looking, unlike what some people report, though an occasional homeless person may show up outside the property, like virtually anywhere else in D.C.

Everything, notably pool and breakfast. The location is also safe looking, unlike what some people report, though an occasional homeless person may show up outside the property, like virtually anywhere else in D.C.

Despite booking a 3-person room with sofa + queen beds, there was no bedding for the sofa in the room. We had to call the reception twice and wait 15 minutes (though the staff was very kind). And we met another few people who were carrying bedding themselves later.

Andrii · 10/10