Auckland, NZ

VR Queen Street Hotel & Suites

401 Queen Street

5 stars · Guest score 8/10

About this hotel

Central Location in Auckland CBD Convenient Amenities Modern and Well-Equipped Rooms Experience the heart of Auckland at VR Queen Street Hotel and Suites. With a prime location in the CBD, enjoy easy access to popular attractions. The hotel offers self-catering accommodation with free Wi-Fi, ensuring a comfortable stay. Take advantage of the 24/7 front desk for added convenience. From modern bathrooms to Smart IP TVs, the rooms are designed for relaxation. Don't miss the fully equipped kitchen in the air-conditioned suites. Whether for business or leisure, VR Queen Street caters to your needs effortlessly. Book now for a memorable stay in Auckland.

Highlights

Central Auckland Location

Situated in Auckland CBD, the hotel offers easy access to popular attractions and vibrant city life.

Comfort and Convenience

Enjoy modern, well-equipped rooms with free Wi-Fi and 24/7 front desk service for a seamless stay.

Fully Equipped Suites

Relax in air-conditioned suites with smart TVs, modern bathrooms, and a fully equipped kitchen.

Facilities

  • Parking
  • Private parking
  • Accessible parking
  • Parking garage
All 61 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Babysitting/child services
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Lockers
  • Toilet with grab rails
  • Lower bathroom sink
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.9

    Several reviews highlighted cleanliness issues, particularly in the bathroom.

  • Service8.9

    Staff received high praise for being kind and helpful.

  • Location8.9

    The location was repeatedly noted as perfect and convenient.

  • Room Quality7.3

    Some complaints about room size and ventilation, but overall decent.

  • Amenities7.9

    Amenities provided were generally acceptable, with some issues noted.

  • Value for Money8.3

    Good value for the price considering the location and service.

  • Food and Beverage7.9

    No specific mentions, assumed standard quality for this hotel tier.

  • Overall Experience7.9

    A generally positive experience despite minor issues.

Guest reviews

in the CBD

in the CBD

not very clean

Colin · 6/10

The hotel is centrally located, within walking distance to restaurants and shops, which is convenient!!!

The hotel is centrally located, within walking distance to restaurants and shops, which is convenient!!!

Everything was good, excellent breakfasts, polite staff!!!

Ignatova · 10/10

The staff are very kind. Even though I am not a native of New Zealand, they listened to me politely. Also, the room was spacious enough for me. I once stayed at a hotel in Japan and the room was smaller than this one even though the price is almost the same.

The staff are very kind. Even though I am not a native of New Zealand, they listened to me politely. Also, the room was spacious enough for me. I once stayed at a hotel in Japan and the room was smaller than this one even though the price is almost the same.

Nothing

細谷 · 8/10
Šimon · 9/10
June · 9/10
Jacob · 8/10
Brian · 9/10

It had everything I needed. The TV was easy to use. It was pretty central, but up a hill. I was walking, so a few minutes closer to the central shopping area would have been good. Not easy to change location though! I would probably stay here again if I ever had to travel alone.

It had everything I needed. The TV was easy to use. It was pretty central, but up a hill. I was walking, so a few minutes closer to the central shopping area would have been good. Not easy to change location though! I would probably stay here again if I ever had to travel alone.

It was hard to use the toilet. I had to sit sideways. I think a pedestal basin would have worked way better and given more space near the toilet. I wish there was a sink in the living area, but only having one in the bathroom is to be expected for a less high-end room.

Francoise · 7/10